Talent.com
Shift Leader

Shift Leader

Smashburger 1765 AlexandriaAlexandria, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Shift Leader

Our first Smashburger restaurant opened in 2007 with one single notion in mind;  to serve a better burger !  Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.”   We just build better .  Better Burgers. Better Teams. Better Experiences.

Better Benefits : Build a better experience work & lifestyle!

  • Tip share-earn up to $2 / hr. extra in tips
  • Get Paid $ to Refer your Friends
  • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work
  • Flexible schedules in a fun, family friendly, team environment
  • Medical, Dental and Vision Options
  • Paid time off – vacation and sick
  • 401K match (21 and older)
  • Employee Assistance Program
  • Fast track for career opportunities and management experience
  • Free uniform
  • Eligibility based off of time in position and average hours worked
  • Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions

Shift Leader Responsibilities

  • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will :
  • Manage the performance of both FOH & BOH employees
  • Promote a fun and positive work environment
  • Manage the effectiveness of people focused processes and systems
  • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
  • Reward and recognizes employee performance that exceeds company standards
  • Manage with integrity the daily completion of operational check lists to include
  • Line checks and uniform standards
  • Opening / closing check lists
  • Safe and deposit logs
  • Manage the guest experience metrics (NPS and OSAT)
  • Manage FSC operational standards daily
  • Ensure all food safety standards are followed & in compliance with local health depts.
  • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
  • Manage the successful onboarding and training for all new employees
  • Follow COGS management procedures for food ordering and inventory
  • Follow company cash policies to ensure minimal losses through theft or shortages
  • Manage daily labor
  • Shift Leader Requirements

  • Previous Shift Leader Experience
  • 90-day completion of train the trainer course
  • Flexible to work nights, weekends, and holidays
  • Follow Smashburger uniform standards
  • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
  • Must successfully complete Smashburger training program
  • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
  • People management skills to effectively select, assess, coach / counsel, develop, motivate, and lead restaurant teams
  • Excellent attention to detail
  • Proven time management, consistency, and organizational skills
  • Highly motivated, self-directed, and results driven
  • Physical ability to stand for extended periods of time and to move and lift boxes of food / supplies up to 50 lbs.
  • Ability to work in high temperatures
  • All applicants and employees have an equal opportunity for employment and advancement within Smashburger.  Smashburger is dedicated to the principles of equal employment opportunity.  We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law.  This prohibition includes unlawful harassment based on any of these protected classes.  Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment.  We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law.  Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.

    We use eVerify to confirm U.S. Employment eligibility.

    https : / / smashburger.com / job -applicant-privacy-policy

    We use eVerify to confirm U.S. Employment eligibility.

    Create a job alert for this search

    Shift Leader • Alexandria, VA, US

    Related jobs
    • Promoted
    Shift Leader - 4339

    Shift Leader - 4339

    Domino's FranchiseArlington, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4692

    Shift Leader - 4692

    Domino's FranchiseSilver Spring, MD, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4234

    Shift Leader - 4234

    Domino's FranchiseFairfax, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Royal FarmsPasadena, MD, US
    Full-time +1
    The Shift Leader works in support of the leadership team to facilitate completion of all store-level tasks.The Shift Leader performs a variety of tasks related to different areas of the store, incl...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Insomnia CookiesWashington, DC, United States
    Part-time
    You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, su...Show moreLast updated: 7 days ago
    • Promoted
    Shift Leader - 4380

    Shift Leader - 4380

    Domino's FranchiseManassas, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4384

    Shift Leader - 4384

    Domino's FranchiseManassas, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4267

    Shift Leader - 4267

    Domino's FranchiseAshburn, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 6043

    Shift Leader - 6043

    Domino's FranchiseChantilly, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4315

    Shift Leader - 4315

    Domino's FranchiseFalls Church, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Healthy Living VenturesBethesda, MD, US
    Full-time
    If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you! We’re looking for megastars who embrace our belief and live the lifestyle t...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4343

    Shift Leader - 4343

    Domino's FranchiseAlexandria, VA, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4645

    Shift Leader - 4645

    Domino's FranchiseHyattsville, MD, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Grand Fitness Mgmt, LLCFredericksburg, VA, US
    Full-time
    Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 75+ locations.We strive to achieve Planet Fitness’ mission to enhance people’s lives...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader - 4643

    Shift Leader - 4643

    Domino's FranchiseHyattsville, MD, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Shift Lead

    Shift Lead

    Five GuysMaryland, MD, US
    Full-time
    The pay for this position is $19.Tips Bonus At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! Shift managers are trained to per...Show moreLast updated: 3 hours ago
    • Promoted
    Shift Leader - 4344

    Shift Leader - 4344

    Domino's FranchiseWashington, DC, US
    Full-time
    Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s exper...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Wegmans Food MarketsWashington, DC, US
    Full-time
    Morning, Afternoon, Evening (Includes Weekends).EARN A BONUS UP TO $1,500! Hiring immediately!.We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and giv...Show moreLast updated: 30+ days ago