Entry Level Customer Consultant

Full job description

Legacy Solutions Group is a leading consulting agency based out of Columbus, OH. We are looking for someone to join our Customer Service Team ; providing the highest quality customer satisfaction to both our clients and customer base.

An ideal candidate would be responsible for responding to customer inquiries, resolving customer complaints, and providing information about different services and / or products. We will provide training for skills needed to be successful in this position and have seen successful candidates come from a wide range of previous career backgrounds.

Qualifications :

• Strong communication skills
• Effective listening
• Goal driven
• Work in a fast-paced environment
• Team-oriented skills

Position includes :

Hands-on training

Continuous leadership training

Fast-paced, fun work environment

Company travel opportunities

Day-to-Day Responsibilities :

Provide thorough information about products and / or services

Develop customer reports

Provide solutions to customer inquiries in a timely manner

Respond to customer questions and / or complaints efficiently

Use problem-solving skills to resolve customer issues

Provide excellent customer service at all times

If you think that you would be a great candidate for this position, apply and a member of our recruiting department will reach out to you within 2-3 business days to set up an interview on our soonest available date.

This position is IN OFFICE, FIRST SHIFT, and FULL TIME.

Job Type : Full-time

Pay : $780.00 – $1,025.00 per week

Benefits :

On-the-job training

Experience level :

1 year

No experience needed

Under 1 year

Shift :

Day shift

Morning shift

Weekly day range :

Monday to Friday

Weekends as needed

Work setting :

In-person

Office

Work Location : In person

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