Bilingual Arabic Customer Representative

A company is looking for a Remote Representative for Customer Experience - Bilingual Arabic ONLY.

Key Responsibilities

Provide service support to members and providers through various communication channels

Conduct surveys related to health assessments and member / provider satisfaction

Document details related to member or provider inquiries accurately

Required Qualifications

HS Diploma or equivalent combination of education and experience

1-3 years of sales and / or customer service experience in a fast-paced environment

Preferred education includes an Associate's Degree or equivalent combination of education and experience

Familiarity with systems such as Microsoft Office, Salesforce, and CRM software

Ability to work scheduled shifts, including overtime and weekends as needed