Visual Communication Specialist / Customer Service Representative

Customer Service Representative

The Customer Service Representative (CSR) role is responsible for handling the day to day relationship with customers. The CSR is responsible for the full cycle :

• Capture the customer needs
• Advice on potential solutions
• Work with design & production so the product is manufactured according to the specifications
• Perform quality control checks
• Schedule installation, delivery or handoff the product to the customer

A successful CSR is a high energy individual that has a passion for helping customers, listens attentively, manages multiple projects at the same time without losing orientation to detail and quality, has great communication skills, is a team player, understands that a positive experience means we win a customer for life and is always striving to surpass customer's expectations.

The CSR also proactively utilizes his / her network, obtains referrals and attracts new clients through FASTSIGNS corporation sales and marketing resources.

Responsibilities :

Qualifications :

Benefits :

Compensation : $15.00 - $20.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.