Sales Assistant

Are You A Movement Maker? Are You Seeking New And Exciting Career Opportunities?

At Cobalt, knitwear is our passion. We are a leading partner for global retailers and brands, creating beautiful, trend-driven knitwear. With our deep knowledge of yarn, manufacturing expertise, and market insights, we help our customers bring innovative products to market quickly. Our team thrives on creativity and collaboration, working across design, cost, and production to deliver top-quality knitwear and apparel.

The Sales Assistant plays a key role in supporting the sales team, ensuring that customer needs are met, and the production process runs smoothly. This position provides administrative and operational support to the sales team, acting as a point of communication between customers and internal teams. The role requires attention to detail, strong organizational skills, and the ability to manage multiple tasks efficiently.

Job Tasks

• Update and maintain key documents, such as sales reports, order tracking, and customer updates, on a daily / weekly basis.
• Assist in tracking customer T&As, purchase orders, confirmations, and development deadlines to ensure timely follow-up.
• Coordinate the sending and receiving of packages for presentations or samples through DHL / UPS / FedEx.
• Support customer communication and follow up on requests, assisting the sales team with order management and updates.
• Assist in preparing for customer meetings by organizing relevant documents and managing calendars.
• Pull POs, tech packs, and other necessary documents from customer systems as required.
• Help the team track and resolve customer issues by communicating with internal teams and following up until resolution.
• Prepare seasonal documents for each customer, providing information to the design and merchandising teams to assist with collection development.
• Stay up to date with store visits and retail news, reporting on any significant marketplace trends.
• Take notes during customer meetings, recap key points, and share action items with both internal and external teams.

Job Requirements

Compensation / Benefits :

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.