Senior Collector (law Firm Experience)

Senior Collector

Location: New York, NY
Full-Time
Salary: $100,000 - $130,000 (commensurate with experience)

What You'll Do:

• Account Reconciliation: Analyze and resolve monthly account reconciliation reports for partners, following up on outstanding invoices according to Firm policy.
• A/R Management: Run monthly Accounts Receivable reports and document collection efforts using the Firm's Collection software (e.g., Aderant, Big Hand, Excel).
• Attorney Collaboration: Proactively engage with billing attorneys to discuss A/R reports, decide the best course of action for follow-up, and update Partners and senior management on collection activities.
• Client Collections: Correspond with clients daily to resolve payment issues, provide invoices, and ensure timely resolution of account balances that are "at risk."
• Team Coordination: Work closely with internal teams (Partners, Management, Accounting, Billing Coordinators) to identify delays in payment and improve collections.
• Documentation & Reporting: Track all collection efforts and e-billing notifications, maintaining records using collection software. Prepare and format client spreadsheets and reports.
• Cash Reconciliation & Write-offs: Assist in reconciling cash receipts and preparing write-off forms as per authorization guidelines. Ensure accuracy during fiscal year-end cash targets.
• E-Billing & Disputes: Track e-billing invoices and process any open balances, disputes, or adjustments, ensuring all documentation is accurate.
• Miscellaneous Support: Assist with various other accounting projects as assigned by Firm Management or the Accounting department.

What You'll Bring:

• Experience: Minimum of 5 years of related collections experience in a law firm environment.
• Education: High School diploma required; Bachelor's degree in Business, Accounting, or Finance preferred.
• Client Service Expertise: Proven ability to provide exceptional client service and build strong relationships with both internal and external clients.
• Problem Solving: Strong analytical and critical thinking skills with the ability to resolve issues and provide solutions effectively.
• Organization & Communication: Excellent time management, organizational, and interpersonal skills; strong written and verbal communication skills.
• Technical Proficiency: Advanced proficiency in Microsoft Office and ability to learn new software quickly.
• Independence & Initiative: Ability to work independently in a fast-paced environment while demonstrating initiative and flexibility under pressure.
• Legal Knowledge: Basic understanding of state and federal collection laws, including the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA).
• Eligibility: Must be independently legally authorized to work in the United States.

This position offers the opportunity to play a vital role in the firm's finance team while providing excellent client interaction and ensuring the smooth handling of collections. If you thrive in a dynamic environment and have a passion for client service and problem-solving, we'd love to hear from you.