Inventory Control Specialist - Wednesday - Saturday 5pm - 3am

ICQA / Inventory Control Specialist

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

General Position Overview :

As an ICQA / Inventory Control Specialist you will be responsible for overseeing our inventory control processes in our fulfillment center. You will be heavily involved in driving process improvement, maintaining a safe work environment.

Midwest Values :

M odernity

I ntegrity

D ependability

W ork Ethic

E fficiency

S afety

T rust

It is the expectation that all employees exemplify these values.

General Accountabilities include :

• Using data to determine what tasks or merchant care tickets to work on or assign to associates each day.
• Track merchant tickets progress and follow up with support / resolution where necessary. Follow best practices for each task and ensure timely resolution for each task.
• Work directly with customer merchant care leaders and teams to help resolve all merchant issues and concerns.
• Produce weekly reports detailing any incorrect practices or other issues that could lead to lost inventory.
• Provide feedback to the customer's leadership team on any new processes or tools needed to help improve inventory control.
• Manage inventory control counts & resolve any discrepancies with the customer
• Assure policy and procedures are followed
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
• Building upon the foundation of our Midwest Values while upholding company policy, nurture a culture that values friendly and open atmosphere for discussion of continuous improvement of customer service, workflow and efficiency.

Skills Required :

• Ability to read / write in English
• Proficient MS Office applications
• Basic math / computer skills
• Ability to follow & give instructions effectively
• Ability to safely bend and twist repeatedly
• Ability to communicate effectively with all levels of management

Prerequisites :

• 2+ years of leadership experience or experience in inventory management / control, customer support functions, or general problem resolution within an e-commerce fulfillment organization.
• Associate degree in Business, Operations, Supply Chain, General Management, or a related field, is preferred but not required.
• Proven track record of taking ownership and driving results
• Experience managing teams in a warehouse environment

Benefits and Perks :

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1

st

of the month following 30 days of hire. Additional benefits available 1

st

of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.