Surgery Scheduling Specialist - Interventional Pain Center

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Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Interventional Pain Center

Job Summary : Coordinates with patients, physicians, and operating room to schedule surgeries with minimal guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.

Position Hours : Monday - Friday, Day Shift

Department Summary : Vanderbilt Pain Management offers a range of proven and modern approaches to manage chronic, cancer-related and pre- and post-surgical pain. Our practice includes a comprehensive team of experts. This offers patients convenient and coordinated access to the full pain management experience.

Key Responsibilities :

• Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.
• Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations.
• May assist in scheduling all appointments related to surgery.
• Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
• Identifies if a patient's coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead / Manager.
• Obtains precertification or proper insurance approval prior to surgical procedures.
• Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
• Monitors surgery schedule and ensures optimization of resources and workflow.
• Maintains quality in operations impacting patients and staff.
• May assist in training new and current employees.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities :

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities :

Core Capabilities :

Position Qualifications :

Responsibilities : Relevant Work Experience

Experience Level : 2 years

Education : High School Diploma or GED

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.