This listing closes on 11 / 21 / 2025 at 4 : 00 PM Pacific Time (US & Canada); Tijuana.
Employer
Tuolumne Utilities District
Salary
$87,838.40 - $107,161.60 Annually
Location
Sonora
Job Type
Full-Time
Job Number
202500002
Department
Administration / HR
Opening Date
10 / 29 / 2025
Closing Date
11 / 21 / 2025 at 4 : 00 PM Pacific Time (US & Canada); Tijuana
- Description
- Benefits
- Questions
Description
General Description : Under general direction of the Administrative Services Director, this position is responsible for the coordination, administration and management of the District's public outreach, communications and community relations, website and social media page(s), legislative and intergovernmental affairs, strategic initiatives, and the pursuit, development, and administration of grants; various professional and administrative activities including highly responsible, confidential and complex support to the Administrative Services Director, General Manager and Department Heads, coordinates activities across all departments, outside agencies and organizations; oversees special projects and assists in managing consultants; acts as the Deputy Public Information Officer (PIO) and participates in emergency response; and performs related duties as assigned.
Supervision Received and Exercised : Direction is given by the General Manager and Administrative Services Director. Technical and functional direction may be exercised to administrative or other department staff.
Essential Functions : - The following duties are typical for this position. Incumbents may not perform all duties and / or may be required to perform additional or different duties from those set forth below to address District needs and changing business practices.
Builds, promotes, and maintains positive working relationships with district partners, elected officials, customers, the public, the media, local and state and federal organizations and agencies, and District staff through principles and practices of transparent communication and excellent customer service.Manage District branding and digital presence, including website management, social media strategy and content, newsletters, publications, reports, advertisements, and visual storytelling. Responds to or coordinates responses to media inquiries, prepares news releases, featured articles, public notices, and related material for media distribution, arranges media interviews and public service announcements, coordinates media activities and events, assists other departments in the preparation of announcements and information materials.Plans, develops, and maintains a water conservation education program. This includes all the program materials necessary to education and promotes water efficiency to customers and the community.Represents this District and the Board of Directors in the community and with local, regional, state and federal partner agencies; fosters transparency, community trust, and regional collaboration; and develops and implements communications and public outreach strategies at the local, state, and federal level to advance the District's priorities and protect the District's interests.Research and prepare grant applications, proposals, and related materials for District projects and operational needs. Manage District grant reporting and deliverables to granting partner agencies, with assistance from department managers and staff.Lead and manage the District's legislative affairs programs, including developing strategy and monitoring legislation, developing collateral materials and preparing policy communications, and coordinating with elected officials and legislative representatives on key issues impacting the District and the region.Assists with special projects and studies.Assists in the development of talking points and corresponding visuals (PowerPoint presentations and video) for District managers and maintains an organized repository easily accessible to staff for broader distribution.Coordinates and / or leads members of the public or the media on tours of District facilities, projects, and / or lands while providing informative facts and reports specific to such events.May serve as backup to the Board Clerk at Board or committee meetings, prepare and distribute all required documents and perform administrative functions for members of the Board.May assist with responses to Public Records Act requests.Recommends and assists in the development of improvements to District policies, ordinances, and procedures related to charges, billings, and other customer-related issues, including drafting proposed policies, procedures, board resolutions, staff reports, and ordinances.May assist in the processing and resolution of claims for compensation presented to the District by customers and other members of the public.Serves as the District's Deputy Public Information Officer (PIO), interface with the public media, and other agencies and stakeholders to provide information on behalf of the district in furtherance of its mission, projects and programs.Serves as the custodian of the District's Emergency Response Plan (ERP) and takes lead in emergency preparation and communication activities including employee training and customer, community, media, etc. notifications.Responds to emergency situations, claims, customer / constituent complaints, and inquiries related to services programs or policies that are not routinely addressed by the Customer Service group. Compiles, updates, and maintains computer database files and utilizes the information to assist in the preparation of reports and customer notifications.Maintains statistics and prepares an annual report of educational and community outreach programs and accomplishments.Assumes lead role in responding to surveys the district receives annually from AWWA, CWEA, ACWA, CSDA, etc.Attend Board, Committee and Commission meetings as directed or required; prepare monthly Board and Commission reports and agenda items as directed or required; attend public meetings as directed or necessary Regular attendance and adherence to a work schedule to conduct job responsibilities.Attend training, seminars and educational classes as necessary to maintain relevancy with current technologies and information on District-related subjects.Performs other duties as assigned or required for the ongoing operation of the district's business.Qualification Requirements :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of :
Issues related to the water / wastewater utility industry in general and, preferably, specific to the District.Project management and organizational skills.Excellent written and verbal communication skills.Communication techniques for providing a high level of customer service to public and District personnel in person, or via other methods such as correspondence, telephone, digital or other mediums.Principles of effective communications methods, customer service, community outreach, and public information.The Public Records Act, Brown Act, and other laws and regulations governing the administration of a special district.District Water and Wastewater Rules and Regulations and other policies.Principles of website development and administration, social media, effective public presentation techniques to inform a variety of audiences.Computer applications related to the work, including Microsoft Office and data management software such as Access and Excel.Web-based applications, social media, mobile applications and HTML formatting and web-based programs such as WordPress.Business math, analytical and statistical techniques.Work-related planning, assigning, training, review, and evaluation of programs.Standard office methods and administrative practices and procedures, such as letter writing, report writing and preparing informational materials in visual formats, basic graphic design, and incorporating / editing information prepared by others.Grant writing, administration, and state and federal solicitation processes.Legal requirements and procedures for conducting and governing Board meetings, posting of Board notices, and maintenance of official Board records.Correct application and usage of the English language, including spelling, grammar, and punctuation. Strong writing skills are a must for this position.Safe work practices.Ability to :
Communicate clearly and concisely, both orally and in writing for a broad audience of District employees, Board of Directors and Commissioners, government agency partners, media outlets, and other external stakeholders.Maintain a broad knowledge of the District's strategic priorities, infrastructure, facilities, programs, and issues currently faced by residents within the District and the local region. Prepare clear, accurate and concise correspondence, records, and reports.Work well under pressure and respond tactfully, clearly, concisely and appropriately with discretion and diplomacy to inquiries from the public, press or other agencies on sensitive issues.Accurately research, interpret and communicate District related facts, procedures, and policies to other agencies, media and the public.Research and organize Board minutes, reports, and back-up material.Process documents in accordance with codes and requirements.Prepare accurate minutes and reports from handwritten notes and recorded media.Effectively represent the District to outside individuals and agencies to accomplish the goals and objectives of the District.Exercise good judgement and maintain confidentiality and professionalism in all situations, both internal and external.Provide professional administrative assistance to Board members and District staff.Gain cooperation through discussion and positive negotiation tactics. Work independently and operate with minimal supervision.Prioritize a constantly shifting workload with variable deadlines and unrelated deliverables to various internal departments and external agencies and stakeholders.Establish and maintain cooperative and effective working relationships with those contacted in the course of the work.Read and write at the level required for successful job performance.Physical Demands :
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to speak and hear to effectively interface with other staff members, Board members, and the public; maintain the capacity to sit at a computer for an extended period of time; walk, stand, kneel, stoop, bend; use hands and fingers to write and to handle, grip, feel and operate office equipment.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.
The employee may be required to operate a vehicle to attend meetings, presentations, or events.
Work Environment :
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Inside : The majority of the job activities are performed indoors in a temperature-controlled environment.
Noise / Vibration : Minimal exposure to noise generated from the operation of office equipment.
Qualifications :
Any combination of experience and education that would likely provide the required knowledge, skills and abilities to perform the essential functions of the position may be qualifying as determined solely by the District. A typical way to obtain the knowledge, skills and abilities would be :
For Administrative and External Affairs Specialist I
Education / Certification :
Bachelor's degree from an accredited college or university with major course work in writing, communications, public relations, marketing, or a related field. The district will consider an equivalent combination of relevant education and experience.Active certification as a California Notary Public is desirable.Must possess a valid California driver's license, have a satisfactory driving record, and be insurable by the District, to operate District vehicles.Experience :
Five years of increasingly responsible experience in areas such as public and media relations, customer service, water policy, education and community outreach related work including at least two (2) years of lead or supervisory experience is preferred. Experience with public sector or water utility is highly desirable.For Administrative and External Affairs Specialist II
In addition to the qualifications above, the Administrative and External Affairs Specialist II has :
Two years' responsible experience similar to Administrative and External Affairs Specialist I with the Tuolumne Utilities DistrictAdditional Requirements :
Eligible to work in the United States.Work Hours :
Typical hours are 7 : 00 a.m. to 4 : 00 PM, Monday through Friday. Subject to change as required to meet the needs of the district. Must be willing to work overtime and attend meetings outside of regular working hours.
Supplemental Information
Interviews for this position are tentatively scheduled for December 2, 2025.
We offer a complete benefits package to full-time employees including health care, dental, vision, employee assistance program (EAP), CalPERS retirement, Social Security, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, retiree health insurance, holidays, vacation, sick leave, and other voluntary employee participation benefits available. To learn more details, visit our webpage Benefits - TUD .
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Do you have experience managing or supervising staff?
YesNo02
Do you have at least 5 years of progressively responsible experience?
YesNo03
Do you have a Bachelor's degree or higher in a related field?
YesNoRequired QuestionEmployer
Tuolumne Utilities District
Address
18885 Nugget Blvd Sonora, California, 95370
Website
https : / / tudwater.com
