Patient Service Representative

We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.

Key responsibilities include :

• Perform patient registration, including verifying demographic and insurance information
• Ensure accurate data entry into the Electronic Medical Record (EMR) system
• Verify insurance eligibility and benefits, including managed care plans
• Collect co-pays and provide patients with necessary documentation
• Maintain knowledge of health insurance requirements, authorizations, and referrals
• Apply medical coding standards including ICD-9 and CPT-4 where applicable
• Answer incoming calls and provide prompt, professional responses
• Work collaboratively with clinical and administrative staff to ensure patient flow
• Maintain compliance with HIPAA and other healthcare regulations

Qualifications :

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors