Program Manager- Stillwater, MN
Full-time
Hours :
- Monday through Friday 9 am to 5 pm; flexibility required, hours may need to be adjusted accordingly for client appointments or open shifts.
Job Description :
Job Title : Program Manager.Reports To : Executive Director.Essential Duties and Responsibilities :
Core duties and responsibilities include the following. Other duties may be assigned :
Follow up with all parties involved regarding clients’ care i.e. phone, care conferences, and email.Manage resident’s schedules and weekly appointments.Supervise in-home staff.Train and / or direct team members in areas such as challenging behavior, aging population support / personal care.Ensure staff attend all mandatory and refresher trainings.Coordinate training for staff to ensure their certifications are current.Adhere to all state and federal regulations and agency policies and procedures.Make sure the assigned duties of staff are completed.Lead team meetings with staff, and clients.Where necessary ensure that all disciplinary and grievance procedures are carried out in line with agency policy to ensure timeliness, accuracy, thoroughness, and compliance with regulations and policies.Recognize the signs and symptoms of client abuse and neglect, misappropriation of funds, and report to appreciative person(s).Ensure services provided respect the resident as an adult and support their individuality and uniqueness in all areas of life.Responsible for the fiscal management of the home and overseeing resident funds.Ensure the home is kept clean and hygienic throughout and meets state and federal regulations.Manage staff schedules.Provide regular on-call coverage.Perform direct care as needed.All other duties as assigned by the Executive Director.Training Requirements :
Program Manager Training.Person-Centered Training.Medication Administration Training.Housing Policy & Procedures.Competencies : To perform the job successfully, an individual should demonstrate the following competencies :
Identify and resolve problems in a timely manner. Develop alternative solutions.Make timely decisions.Maintain confidentiality.Balance team and individual responsibilities.Manage difficult and emotional patient situations.Excellent interpersonal skills.Exceptional planning and organizational skills.Outstanding written skills.Effective problem-solving skills.Ability to train employees.Able to work with minimal supervision.Ability to work with complex family issues regarding mental and physical disabilities.Ability to work, and interact in a professional manner.Ability to maintain boundaries with staff and clients.Ability to accept diversity among peers, staff, and superiors and work as a team member and player.Adapts to changes in the work environment. Able to deal with frequent changes, delays, or unexpected events.Computer skills, working knowledge of modern business software.Qualifications :
Understanding and implementation of state and federal regulations.One year of management experience in personal care services or a related field; or, equivalent combination of education, training, and experience that would provide the required knowledge and abilities.Benefits :
Medical insurance.Paid time off.Dental Insurance.Vision insurance.Life insurance.