Product Marketing Operations Manager, Video & Surgical Job at KARL STORZ ENDOSCO

Overview

Why you will love this role : We are seeking a dynamic Product Operations Manager to oversee the full lifecycle management of our specialty product portfolio. From product introduction through end-of-life, this role ensures operational excellence by driving demand and supply planning, coordinating product recalls, and serving as the primary liaison for field and customer inquiries. The Product Operations Manager partners across sales, marketing, supply chain, and quality teams to proactively address disruptions, maintain accurate data in SAP, and support successful product commercialization.

Responsibilities

• Lead product lifecycle management (demand / supply planning, phase-outs, end-of-life, and SAP master data management).
• Manage supply chain and backorders, partnering with buyers and marketing to resolve issues and optimize inventory.
• Coordinate recalls and quality management, ensuring timely communications and resolution of product complaints.
• Provide sales and service support, including product inquiries, training materials, and cross-reference requests.
• Support marketing initiatives through product launch communications, campaign analysis, and field updates.
• Drive cross-functional projects to align stakeholders and deliver successful product introductions.
• Act as the field liaison, delivering accurate updates on product ETAs, delays, and expedited requests.

Qualifications

About Karl Storz

KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered innovations in minimally invasive surgery and OR integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 1,800 in the US, we pride ourselves on cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities manage costs, streamline operations, and deliver positive patient outcomes. We have onsite locations and field opportunities across the country, attracting a diverse and talented staff unified by a desire to foster positive change in the world.

Because it’s not just about the tools we create—it’s about the lives we change, together.

#LI-NM1

#J-18808-Ljbffr