Accounts Receivable Specialist

Job Description

Job Description

Job Summary

The Accounts Receivable Lead handles moderately complex accounting tasks, resolves internal and external customer issues, improves AR processes, and ensures accuracy in financial records. This role also assists with financial reporting and provides leadership and task direction to the AR team.

Essential Responsibilities

• Lead, coach, and provide feedback to AR team members
• Manage all AR functions for multiple companies and lead cleanup initiatives
• Follow up on past-due invoices and resolve payment or credit hold issues
• Monitor unapplied cash and work with the team to meet weekly reduction goals
• Partner with sales and customer service to address slow-pay accounts and pricing discrepancies
• Process daily deposits, statements, credit memos, and debit memos
• Research and resolve partial payments, returns, proof of delivery, and billing errors
• Maintain effective communication with customers and internal teams
• Implement and support AR processes and internal controls
• Follow procedures for approving and onboarding new customers
• Coordinate with collection agencies and process bad debt write-offs
• Prepare tracking reports and assist with special projects
• Support ESG’s Quality Policy and department goals

Qualifications