Delinquency Coordinator

The Delinquency Coordinator will handle delinquency processing and will work with and support others across departments.

What do we offer?

Associaoffers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for six consecutiveyearsand many of our locations are awarded as Best and Brightest.

Compensation : $26.00 per hour

Employment Type : Full Time

Location :

27052 Towne Centre Drive, Suite 200, Foothill Ranch

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Prepare legal packages for attorneys
• Prepare payment plans
• Research homeowner ledger history to resolve various issues
• Facilitate manager requests regarding delinquent accounts
• Collaborate with attorneys on collections, provide ledgers, add legal fees
• Monitor and update tracking worksheet for each delinquent homeowner account
• Continuous follow up on items in progress until completion
• Monthly audits of pre-liens and billing charges
• Respond to requests from across the organization sent to the Delinquency email box
• Monitor and maintain association collection policies
• Process checks received for delinquent accounts
• Other duties as required
• 1-year delinquency experience preferred
• Strong working knowledge of computer systems including Microsoft Excel
• Ability to follow instructions and pre-established guidelines
• Ability to work independently and focus on the tasks at hand
• Strong organizational skills
• Strong attention to detail
• Strong analytical skills
• Ability to meet deadlines and completion dates
• Ability to work in a fast-paced environment
• Ability to multi-task
• Ability to work on location