Sr Software Engineer - Lifecycle Messaging

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here :

Building the future of Disney’s media : Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact : More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

Innovation : We develop and implement groundbreaking products and techniques that shape industry norms and solve complex and distinctive technical problems.

Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

More specifically, this role falls under the Lifecycle Messaging team, and our mission is to create and deliver scaled, customer centric multi-channel messaging experiences across the customer journey that drive impact in the form of engagement, revenue growth, customer delight & brand trust. Our platform, the Unified Messaging Platform helps us to inform, engage, and delight our guests.

Responsibilities and Duties of the Role :

Build and maintain product-driven initiatives to improve and expand the messaging portal

Enhance / improve the underlying codebase to be extensible, reusable, and maintainable.

Be involved in code reviews and architecture reviews for team members.

Provide on-call support for critical services on a rotational basis.

Own and deliver projects end-to-end with high quality and a robust architecture.

Communicate and work with multi-functional business partners, including product, design, and backend engineering.

Collaborate and mentor more junior developers, help them and yourself grow as developers and people.

Ramp up on new domains and technologies.

Contribute to the source code implementation of new features in UMP critical services.

Build and maintain product-driven initiatives to improve and expand the messaging portal, Enhance / improve the underlying codebase to be extensible, reusable, and maintainable

Contribute to the enhancement of the Unified Messaging Platform critical solutions and services, with an awareness of scalability, performance, and reliability benchmarks.

QA Automation to enhance the stability of our system

On-call support

Required Education, Experience / Skills / Training :

Minimum of 5 years of related work experience.

Front-end web development experience working with Typescript, React, HTML5, CSS3, SASS / LESS, and vanilla JS

Experience working collaboratively across development, design, product, marketing, and more

Proven ability to mentor more junior developers

Strong attention to detail, excellent communication skills, both written and verbal

Experience working with localization and / or internationalization

Solid understanding of A / B experimentation

Preferred Qualifications

Experience shipping entertainment / streaming media applications / platforms

Experience building messaging experiences, especially Email and Push

A history building internally scalable UI systems

Experience with QA automation tools such as Playwright, Cypress, Gherkin / Cucumber, etc.

Knowledge of API design (GraphQL and or REST)

Experience with CI / CD, Git versioning and code conventions

The hiring range for this position in San Francisco, CA is $152,100.00 - $203,900 and in Seattle, WA is $145,400.00 to $195,000.00 per year.

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