Assistant General Manager
Private ListingSan Francisco, CA, US20 days ago
Job type
- Full-time
Job descriptionImplement on-going, consistent training programs to enhance skills and knowledge, ensuring all positions are well-equipped to perform their roles effectively. Uphold service standards, accountability measures and incentives for all team members. Sustain on-going training topics that encompass all areas of hospitality for both the restaurant and events. Hold yourself and team members accountable for high standards of service and hospitality, fostering a positive and proactive environment while providing coaching and constant feedback to enhance performance Maintain a constant presence on the floor during service overseeing the entire operation, taking the opportunity to train in the moment Instill the “excellence reflex” (to fix something that isn’t right or to improve something that could be better) so that all team members are always striving to do better and be better. Conduct an engaging and informational pre-shift meeting prior to each service Be constantly up to date about the restaurant's menu offerings, including daily specials, ingredients, and preparation methods. Train team members to effectively communicate menu details to guests. Lead by example in delivering exceptional customer service, ensuring that all guests have a positive and memorable experience. Foster a “Club without a membership” environment – the exclusivity and uniqueness should be consistently at the forefront Manage guest profiles ensuring that all team members are knowledgeable and aware of “who” is in the restaurant at all times. Uphold high-quality standards in food presentation, taste, and service. Monitor guest feedback and address any issues or concerns promptly and professionally. Oversee the reservation system, working with the hosts to ensure efficiency while maximizing all opportunities throughout each service Assist with the Concierge Program, create and maintain relationships with building tenants, hotel concierges and other industry peers. Communicate clearly and effectively with all guests, clients and team members, handling requests and / or complaints in a timely manner Engage in polite conversation with guests, creating a personal dining experience Maintain open line of communication with management team Collaborate with the General Manager to create weekly schedules, manage payroll, tip reports and reconciliations efficiently. Ensure compliance with all local, state, and federal regulations, including health codes, liquor laws, and employment standards. Upkeep of overall restaurant appearance, storage systems, POS system and equipment, regular maintenance for all necessary equipment and repairs Maintain overall inventory of all china, glassware, flatware, linens and specialty items keeping sufficient pars, ordering supplies and implementing measures to prevent waste and theft. Attend weekly event and management meetings as well as company-wide meetings when necessary Minimum 2-3 years high end restaurant and bar supervisory or management experience in a high volume, fast paced environment Hospitality and service driven Excellent English oral and written skills Culinary, high-end wine, beer and spirits knowledge Pleasant, calming demeanor High level of professionalism and positive, can-do attitude Professional attire, polished appearance Ability to work independently as well as part of a team Proven self-starter capable of finding solutions with minimal supervision Attention to detail, organized and able to prioritize Working knowledge of Microsoft Word, Excel, Outlook, Toast POS, Seven Rooms Weekly schedule flexibility which will include, days, evenings, weekends and nonconsecutive days off as dictated by the restaurant’s operational hours as well as the private event schedule Stamina to work 8-10+ hours a day, standing and walking for a large portion of the shift Current California Managers food handlers certificate required Responsible Beverage Service (RBS) certification Full time, exempt position Based on experience Bonus based on results of pre-established goals Medical dental, and vision insurance Paid vacation and sick leave Commuter Plan for transit and parking
Please FiDi is looking for a seasoned and service oriented professional to take the helm as Assistant General Manager for The Holbrook House in the heart of San Francisco’s Financial District. The ideal candidate is well versed in hospitality, service, and familiar with high profile operations as well as possessing that entrepreneurial spirit. This is a pivotal role in maintaining high standards of service, efficiency and profitability. Fostering a club without a membership environment in this signature space is of top priority and the ideal candidate will have that high energy and engaging personality to shine.
ESSENTIAL FUNCTIONS
OPERATIONS AND LEADERSHIP
- Work closely with the General Manager in overseeing day-to-day restaurant operations, including all front-of-house and back-of-house activities.
- Provide support and collaboration to the General Manager, acting as a key resource and decision-maker in their absence.
- Recruit, train, and manage restaurant team comprised of servers, runners, bussers, bartenders, barbacks, baristas and hosts.
- Provide direction and support for the team to ensure a consistent, positive and enhanced guest experience.
- Execution of The Holbrook House private events on the Patio and Lounge areas during restaurant operations.
- Be the point-of-contact for all information regarding hours of operation, all food and beverage items (ingredients, presentations, allergies etc.), daily specials, catering opportunities, private events
- Proactively identify and address operational challenges and resolve guest complaints or issues in a diplomatic and effective manner.
- Have a hands-on approach, lead by doing
- Assist in managing the restaurant's budget, including monitoring expenses and revenue, tracking inventory, and implementing cost-control measures.
SERVICE AND TRAINING
GUEST RELATIONS AND COMMUNICATION
ADMINISTRATIVE
QUALIFICATIONS & EXPERIENCE
POSITION, COMPENSATION & BENEFITS
Create a job alert for this search
Assistant General Manager • San Francisco, CA, US
Related jobs
Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical / Dental / Vision Plans, Employe...Show moreLast updated: 2 days ago
Barry's is the best workout in the world.Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour wo...Show moreLast updated: 30+ days ago
Leads a store business unit, focusing on creating a consistent and positive customer experience.Assists in the supervision and oversight of all team members and business operations, monitoring and ...Show moreLast updated: 30+ days ago
The Assistant Manager is responsible for assisting the Store Manager in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the...Show moreLast updated: 2 days ago
The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards.
You take ownership and responsibility to solve problems ...Show moreLast updated: 30+ days ago
Position Title : Assistant GM Delta Sky Club SFO.As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities.We fe...Show moreLast updated: 5 days ago
The Assistant General Manager Position provides administrative, technical and analytical support to the Kitchen and Dining Room Management teams, under the supervision of the General Manager and Ex...Show moreLast updated: 30+ days ago
The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual im...Show moreLast updated: 30+ days ago
Located in Nopa, Early to Rise is one of San Francisco's most loved brunch spots, featuring an old-school menu, but with all of our major staples made in-house.
We are proud to make all of our own b...Show moreLast updated: 18 days ago
The team you have grown to know and love at RICH TABLE is opening a new restaurant this fall! We pride ourselves on creating memorable experiences for our guests through every detail—fro...Show moreLast updated: 30+ days ago
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do.
From our teams to our neighborhoods, we're commit...Show moreLast updated: 11 hours ago
Be a part of the growing boutique fitness industry and join our Studio Team!.Interact directly with members and prospective members and help them on their fitness journey while you connect and cont...Show moreLast updated: 25 days ago Assistant General Manager Lafayette, CA.The minimum and maximum wage for this position is $22 / hr! DRG is looking for energized and motivated individuals who want to work for a fast growing company,...Show moreLast updated: 30+ days ago 
The Old Pro, a beloved fixture of the Palo Alto community since 1964, is being revitalized in its most recent landmark location.
The new establishment, simply named “.Palo Alto’s Ramona ...Show moreLast updated: 2 days ago
Yeobo, Darling is a Korean-Taiwanese restaurant opened in June 2025 at 827 Santa Cruz Avenue, Menlo Park, California.Founded by chefs Meichih and Michael Kim, formerly of the Michelin-starred Maum ...Show moreLast updated: 10 days ago
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products.
With commitment to our communities and a strong network ...Show moreLast updated: 4 days ago
Location : Crunch Fitness Eastlake.Compensation : Starting at $20 / hour + Monthly Bonus Potential ($500 based on performance).
Benefits : Subsidized health plan, vision, dental, free Crunch membership, ...Show moreLast updated: 28 days ago
Assistant General Manager with a Wine Focus.This position will support the General Manager to oversee nightly service, daily operations, as well as, assist the Beverage Director with all ...Show moreLast updated: 27 days ago
- Promoted
Senior Assistant Store Manager
Spencer'sConcord, CA, USFull-time
- Promoted
Assistant General Manager
Barry'sSan Francisco, CA, USFull-time
- Promoted
Retail Assistant Manager
FedEx Office and Print ServicesWalnut Creek, CA, United StatesFull-time
- Promoted
Assistant Manager, Marin
Veronica BeardLarkspur, CA, USFull-time
- Promoted
ASSISTANT GENERAL MANAGER
Taco BellPalo Alto, CA, USFull-time
- Promoted
Assistant General Manager
EurestSan Francisco, CA, USFull-time
- Promoted
Assistant General Manager
Mina GroupSan Francisco, CA, USFull-time
- Promoted
Assistant General Manager-203210
Extended Stay AmericaPleasanton, CA, United StatesFull-time
- Promoted
General Manager
Early To Rise, Scratch Made BrunchSan Francisco, CA, USFull-time
- Promoted
Assistant General Manager
Rich TableSan Francisco, CA, USFull-time
- Promoted
- New!
Assistant General Manager
Shake ShackSan Francisco, CA, USPermanent
Assistant General Manager
Riser Fitness, LLCSouthwest Bay Area, CA, USFull-time
Quick Apply
- Promoted
Assistant General Manager
Taco BellLafayette, CA, USFull-time
- Promoted
Assistant General Manager
The ProPalo Alto, CA, USFull-time
- Promoted
Assistant General Manager
Yeobo, DarlingMenlo Park, CA, USFull-time
- Promoted
General Manager
Grocery Outlet IncSan Francisco, CA, USFull-time
- Promoted
Assistant General Manager
Crunch FitnessOakland, CA, USFull-time
- Promoted
Assistant General Manager
The ProgressSan Francisco, CA, USFull-time