CSV Customer Service Representative II

Job Title : CSV Customer Service Representative II

Location : San Antonio TX (Hybrid)

Onsite training

Duties :

Works with moderate work direction and can identify issues / problems but may need assistance in resolving. Worker processes orders, prepares correspondence, and fulfils customer needs to ensure customer satisfaction. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Skills :

3 years in insurance authorization or verification or medical billing OR bachelor’s degree in healthcare

Strong Soft Skills

Computer skills (specifically in excel)

Education :

High School Diploma or GED