ServiceNow Architect II-IM Application Development

ServiceNow Architect II-IM Application Development at Christus Health summary : The ServiceNow Architect II in IM Application Development designs and oversees IT systems architecture, focusing on scalability, reliability, and security within healthcare hospital environments. They lead complex system design initiatives, collaborate with technical and business teams, and ensure the alignment of IT infrastructure with enterprise objectives. The role requires extensive experience in healthcare IT systems, enterprise architecture, and project management methodologies such as SDLC, Agile, and Waterfall. Description Summary : The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information / business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. This role requires excellent collaboration and communication skills to translate complex requirements into functional architecture. Responsibilities :

• Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans
• Researches and participates in beta testing of new systems and technologies in order to better evaluate their suitability to the CHRISTUS environment
• Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology
• Participates in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships
• Maintains in-depth knowledge and current certification in various areas of information technology
• Responsible for infrastructure design, performance modeling and capacity planning.
• Independently provides guidance and leadership on architecture design initiatives.
• Demonstrates ability to lead team through complex system design and implementation initiatives.
• Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities.
• Works with various technical resources across the team to facilitate the development of technical standards.
• Possesses communication skills and ability to develop and present solutions to all levels of management, including executive levels.
• Participates in requirements gathering, discovery, and interfacing with technical and business teams - establishing credibility in terms of experience, presentation and leadership of solutions development.
• Evaluates proposed new systems, system changes and additions, provides oversight into the decision process.
• Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application.
• Applies advanced level understanding of assigned clinical / business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates.
• Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience.
• Possesses the skill to develop strong and positive relationships with management at all levels.
• Demonstrates an advanced level of business strategies understanding, applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Requirements : Bachelor’s degree in Computer Science, Architecture, Information Systems, Electrical Engineering or related field preferred, or four years of relevant experience required. Extensive technical knowledge of Healthcare Hospital systems, databases, networks, operating systems and Information Management “Best Practices”, including : local and wide area networking, network protocols and routing; network, server, and host operating systems; Interoperability, data storage and retrieval systems; system backup and recovery; IP networking, internet and intranet technologies; email, groupware, office automation and collaboration technologies; voice and / or data communications; voice and / or data networking; video conferencing and telemedicine; server hardware, software, and administration. Project Management Technical and Analytical Problem solving Leadership Multi-tasking ability Time Management Vision Five years of increasingly responsible Enterprise architecture experience in Healthcare Hospital systems environments with a wide variety of Information Services applications and technologies is required. Also requires specialized technical and procedural knowledge of system hardware / software, system administration, operations, problem identification / resolution, system documentation, and project management. Experience in of SDLC, Agile and Waterfall methodologies Business process analysis and design, and service delivery, particularly with respect to the use of information, EMR, ERP and CRM systems Security model understanding and maintenance Solid understanding of Business Intelligence / Data Warehouse environment with involvement in design and development of database solution in both traditional as well as columnar databases. Experience in data integration with ETL techniques and frameworks Experience in Big Data querying tools, such as Hive, Impala and Spark SQL Work Schedule : MULTIPLE SHIFTS AVAILABLE Work Type : Full Time Keywords : ServiceNow Architect, Healthcare IT, Enterprise Architecture, System Design, Hospital Information Systems, IT Infrastructure, SDLC, Agile, Big Data, Data Integration