Director, Quality Assurance

Director, Quality Assurance

Age of Learning is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research-based curriculum, developed by education experts, includes the award-winning programs ABCmouse.com Early Learning Academy and Adventure Academy, as well as the adaptive, personalized school solutions, My Math Academy, My Reading Academy, and My Reading Academy Espaol. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children.

We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction.

This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data-driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide.

Responsibilities :

Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability.

Establish end-to-end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why.

Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics.

Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence.

Oversee automation strategy and roadmap, identifying high-value automation opportunities while ensuring manual testing complements automation effectively.

Integrate QA into CI / CD pipelines, maintaining efficient pre-release validation and post-deployment verification processes.

Leverage observability and customer feedback tools (e.g., APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities.

Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases.

Lead and mentor a cross-functional QA team, fostering accountability, technical excellence, and a shared culture of quality.

Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals.

Minimum Qualifications :

8+ years in QA or software testing roles, including hands-on test design, execution, and automation.

3+ years in QA leadership or management roles, overseeing teams and frameworks.

Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing.

Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies.

Demonstrated success integrating QA with CI / CD pipelines and release processes.

Solid understanding of test management systems (e.g., TestRail) and version control (e.g., Git).

Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact.

Proven ability to improve traceability, test coverage visibility, and cross-team accountability.

Preferred Qualifications :

Deep hands-on experience with automation stacks such as Playwright, Cypress, Selenium / WebDriver, Appium, or Pytest.

Experience scaling QA operations and automation frameworks in large consumer-facing or SaaS environments.

Background in mobile and web testing for educational or gaming products.

Familiarity with observability tools and APM platforms for post-deployment validation.

Experience establishing QA metrics and reporting frameworks that guide executive decision-making.

The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions.

Age of Learning currently provides : 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums, a 401(k) program with employer match, 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year. Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions.

At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. Age of Learning, Inc. (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the "Company") will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act.