Job Opportunity At FIS
At FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills and talents empower us to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to see how far we can grow together, we have one question : Are you FIS?
In this experienced support role, you will work under minimum supervision. You will work on researching multiple projects as the subject matter expert as well as coach and mentor junior staff.
Location : On-site, Cherry Hill, NJ
Responsibilities
Prepares customer payments for processing.
Coordinates set-up and maintenance activities for the remittance processor and related equipment.
Performs research and adjustment activities.
Processes exception items.
Maintains inventory of remittance processing supplies.
Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
Other related duties assigned as needed.
Requirements
Expert knowledge of remittance processing
Proficient written and oral communication skills in dealing with employees or external customers / clients
Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
Knowledge of the practices, procedures and problem solving techniques required to process client transactions and produce output.
Knowledge of the practices, procedures and problem solving techniques involved in item processing
Knowledge of client specifications for remittance processing
Knowledge of off-line and peripheral equipment operation and maintenance
Proficiency to assemble, organize and sequence work
Knowledge to identify errors in calculations and balances
May require occasional lifting, standing, walking and bending and must be able to lift up to 30 pounds
Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Processing Associate • Cherry Hill, NJ, US