2026 DIRECTV Customer Operations Program Development Internship

DIRECTV Summer Internship

At DIRECTV, we are redefining the entertainment experience through innovation, agility, and customer-centric solutions. Our Customer Operations organization plays a vital role in supporting the teams who directly serve our customers, ensuring they have the tools, processes, and engagement strategies needed to deliver exceptional service.

Dive into Customer Operations as a Summer Intern

As a part of our Customer Operations team, you'll contribute to strategic initiatives that enhance employee engagement, streamline operational processes, and support organizational change. You'll collaborate across teams to develop communication strategies, improve documentation, and support leadership and culture-building programs.

Key Project Areas May Include

• Designing and supporting leadership development programs
• Developing change management plans for new operational initiatives
• Crafting frontline engagement communications for customer service environments
• Enhancing methods and procedures (M&P) documentation
• Supporting employee engagement and culture initiatives

Who We're Looking For

Program Details

Ready to help shape the future of entertainment? Join us at DIRECTV and make your mark!