What to Expect
Tesla is looking for an experienced and dynamic Commercial Service Coordinator to work in one of the most progressive companies in the world. We are seeking experienced coordinators with excellent oral and written communication skills to work on our growing commercial product networks. As a pivotal member of our Commercial Field Service Team, the Commercial Operations & Maintenance (O&M) Coordinator plays a crucial role in managing and coordinating service activities to ensure timely resolution and client satisfaction. This position involves close collaboration with internal and external stakeholders to prioritize and schedule tasks effectively while maintaining a high level of productivity and efficiency. Applicants should be self-motivated team players with a positive attitude.
What You'll Do
- Utilize the provided programs and dashboards to review and plan work schedules for the assigned region
- Collaborate with Territory and Field Managers to ensure that priorities are being addressed effectively
- Collaborate with the Regional team to coordinate the parts and tools required for Field Service Technicians to complete their assigned tasks
- Coordinate site access with the designated point of contact (POC) for each site, including internal stakeholders for pre-commissioned sites, customer contacts for operating sites, and utility companies, on occasion
- Create and manage Purchase Orders; Order / call off equipment rentals (i.e. forklifts, scissor lifts, generators, etc), Coordinate external training (forklift certification, CPR, etc.)
- Monitor for new and actionable activities, pivot as needed based on priority
- Perform other related duties as assigned
What You'll Bring
Associates Degree preferredProblem solver, self-motivated and proactive in problem solvingAdaptable, flexible, ability to adjust to changing circumstancesExcellent computer skills, particularly Microsoft Excel, PowerPoint, and WordExceptional communications, strategic thinking, and interpersonal skillsExcellent organizational skills with a focus on efficiency and effectivenessRegular, reliable, and predictable attendance requiredCompensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :
Aetna PPO and HSA plans >2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programJ-18808-Ljbffr