Job Description
Job Description
Job Summary
currently searching for experienced Customer Service / Business Development Representative.
Responsibilities
- Handle incoming phone calls
- Handle leads and appointment setting
- Conduct internal CSI calls and emails
- Work directly with managers on deals that involve internet customers
- Set appointments for prospective and current customers to meet with a member of the sales team
- Manage high volume of customer inquiries through phone, email, text / chat per sales
- Update client information in our CRM Report daily
- Follow-up with existing customers
- Follow-up with prospective customers
- Follow-up with missed / canceled customers
- Ensure Customer Satisfaction
- Product knowledge / function is key with all the different vehicles daily
- Maintaining daily contact target / appointment target
- Must be able to contribute to positive team environment
Qualifications
Successful Customer Care Representatives must have excellent telephone skillsSelf- Motivated and EnergeticYou as the Representative must have the ability to instantly build rapport with the customerA friendly / professional demeanor with excellent written and oral communication skillsYou must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointmentStrong organizational skills with the ability to multitask and meet daily goalsFollow up with customers effectivelyCold calling / Call center skillsCompetitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!