Information Technology Site Support Analyst (H)

Overview

It's more than a career, it's a calling.

OK-SSM Health St. Anthony Hospital - Oklahoma City

Job Highlights

Exciting Opportunity for an Information Technology Site Support Analyst at SSM Health in Oklahoma! Preferred Cisco and / or WebX background is a plus.

Job Summary

Maintenance and support of the computer and network hardware, infrastructure and supported applications which may include telecommunication systems.

Responsibilities

• Provides troubleshooting, training and implementation of clinical and business systems.
• Coordinates desktop, laptop, telephony and peripheral device support.
• Documents and troubleshoots issues.
• Promotes IHT standards and procedures in completion of work activities.
• Supports Active Directory tools including group management, script execution, GPO and software deployment, folder and file share access.
• Supports multiple operating systems including Windows, iOS, and Android.
• Ensures that network devices are maintained with current virus protection and software patches.
• Works with Enterprise Network Services to implement and maintain technology standards for WAN and LAN connectivity and all infrastructure components required to maintain a highly available network.
• Documents and troubleshoots issues while appropriately utilizing the service ticketing system.
• Performs other duties as assigned.

Education

Experience

Physical Requirements

Required Professional License and / or Certifications

Department : 9601060099 Comms and Collab Engineering and Operations

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.

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