HVAC Service Technician
Job Description
Job Description
Description :
AAA Heating & Air Conditioning is hiring an HVAC Sales Technician / Lead Setter.
Position Overview :
We are currently seeking a customer-focused individual with a sales mentality to join our team as an HVAC Service Technician / Lead Setter.
In this role, you will be responsible for performing tune-ups, maintenance, and repairs on residential HVAC systems while also identifying sales opportunities and generating leads for our Comfort Advisors.
This is a unique opportunity to be the first point of contact with our customers, set appointments, and facilitate the sales process as a two-person team with our Comfort Advisors.
Benefits :
- Compensation $22 - $25 per hour DOE + 2% Commission on leads that sell, 5% on standard price book items, 9% on enhancement price book.
- Schedule : Tuesday - Saturday 9am-5 : 30pm OR Monday - Friday 11 : 30am-8 : 00pm
- Get paid weekly! Every Friday is payday!
- 75% paid medical premiums including dental, vision and life insurance for you AND 50% for your family.
- 401K Plan with a 4% company match.
- 6 Paid holidays in addition to Paid Time Off.
- Uniforms, company phone and tablet provided!
- On-going technical and sales development training from the best in the business.
Job Responsibilities :
- Perform routine tune-ups, maintenance, and repairs on residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductwork.
- Engage with customers in a friendly and professional manner, building rapport and trust while on-site.
- Assess the condition of the customer's HVAC system and identify opportunities for upgrades or replacements.
- Clearly communicate the benefits of upgrading or adding on to the customer's existing system, setting the stage for a sales conversation.
- Schedule appointments with customers for Comfort Advisors to follow up on leads and provide further consultation and sales presentations.
- Remain on-site after setting appointments to greet Comfort Advisors upon arrival and assist in facilitating the sales process as a two-person team.
- Provide accurate and detailed information to customers about available products and services, including pricing and financing options.
- Maintain accurate records of customer interactions, service calls, and appointments scheduled.
- Collaborate with the sales team to meet or exceed sales targets and drive revenue growth through lead generation and customer referrals.
Requirements :
- Previous experience in HVAC service or maintenance is preferred.
- Strong customer service skills with the ability to communicate effectively and build rapport with customers.
- Sales-oriented mindset with a desire to identify and capitalize on sales opportunities.
- Technical proficiency in diagnosing and repairing HVAC systems is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Valid driver's license and clean driving record.
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