Sales Trainer

Job Description

Job Description

Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America’s largest direct-to-consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest-growing private companies by Inc 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include :

Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | Childcare assistance | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee

Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.

Position Summary : The Sales Trainer is responsible for supporting all aspects of recruiting, onboarding, training, and development of Sales Representatives and Sales Consultants in the assigned market. This position will be responsible for one market with the opportunity to expand to multiple markets in the future where needed. The Sales Trainer works closely with Sales Operations Managers to meet or exceed established goals within the assigned market. Focus areas include meeting or exceeding recruiting and onboarding of new sales personnel, revenue and sales targets, quality customer experience metrics, etc.

Essential Duties and Responsibilities :

• Participate in the development, implementation, and delivery of coaching and training plans that support the market and corporate goals and objectives utilizing the Company’s proven selling system.
• Ensure Sales Representatives and Sales Consultants meet or exceed established sales and quality KPIs.
• Support Sales Operations Managers with in-field training and development of Sales Representatives and Sales Consultants.
• Help identify individual Sales Representative and Sales Consultant development opportunities, provide feedback and recommendations to Sales Operations Managers, and provide support towards closing identified developmental gaps.
• Identify process deficiencies and inconsistencies and recommend improvements to support a unified and consistent sales process and customer experience.
• Conduct in-person group training sessions with Sales Representatives and Sales Consultants on identified training opportunities.
• Provide focused training on new technology platforms to improve efficiency, data integrity, and compliance.
• Conduct ride-alongs with new and experienced Sales Representatives and Sales Consultants for quality assurance and training purposes.
• When necessary, directly complete in-home sales demonstrations and provide sales quotes to customers.
• Travel throughout the assigned market.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications :

Preferred Knowledge, Skills, Abilities or Certifications :

Travel Requirements :

Overtime / Additional Hours Requirements :

Physical Requirements :

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical / mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.