Traffic Dispatcher

Traffic Dispatcher (Systems Operator I)

GFT is seeking a part-time Traffic Dispatcher (Systems Operator I) for the Regional Traffic Management (TMC) Center in the New York State Department of Transportation (NYSDOT) Region 3 office located in Syracuse, NY.

This part-time role requires onsite regular attendance at the Syracuse, NY office. The ideal candidate must be available to work both Thursdays and Fridays on our PM shift (2 : 00 PM-10 : 30 PM) and weekends, specifically 12-hour day shifts on both Saturdays and Sundays (10 : 00 AM to 10 : 30 PM).

Traffic Dispatchers are eligible for pay increases upon successful completion of each training level.

GFT is known for high-quality work, but it's our culture of excellence and strong leadership that drive our reputation for delivering award-winning, community-shaping, and innovative solutions.

As a Traffic Dispatcher, you will play a key role in ensuring roadway safety and mobility by monitoring traffic conditions, responding to incidents, and dispatching NYSDOT help trucks for routine and emergency situations. This role involves call-taking, real-time data entry, and the use of Microsoft applications and web-based systems to maintain accurate records, deploy messaging via VMS boards, and provide timely travel information to the public.

In this capacity, the successful candidate will be responsible for the following :

• Call-taking and data entry into various computer logs and record keeping software using Microsoft applications (SharePoint, Outlook, Excel, Word, etc.).
• Monitoring traffic cameras installed along the road network for declaring and responding to traffic incidents in a timely manner.
• Deploying messaging and monitoring VMS (Virtual Message System) boards.
• Dispatching NYSDOT help truck crews for routine and emergency traffic situations.
• Monitoring & reporting over-height vehicle detection alerts, construction work zones and roadway closures.
• Dispatching & reporting traffic signals malfunctions and highway maintenance calls.
• Monitoring & entering information into web-based traffic information systems and mapping sites for travel convenience and alerts.
• Pro-actively monitoring "hotspots", work zones, motor vehicle accidents, weather conditions, and special events.
• Performing record keeping tasks, computer entries, complete daily reports and quality control / assurance checks.
• Other duties as necessary.

Education | Experience :

Compensation :

Featured Benefits :

Company Overview :

At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.

Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations : stronger communities, a healthier planet, and better lives. GFT : Ingenuity That Shapes Lives

GFT is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.

Location : Onsite Syracuse, NY

Core Business Hours : 24 / 7 / 365 Operations

Shifts : Vary - days, afternoons, and overnights

Employment Status : Part-Time

Salary Range : $20-$22 per hour. Salary dependent upon experience and geographic location