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Medical Assistant - Employee Health - Boston

Medical Assistant - Employee Health - Boston

Tufts MedicineBoston, MA, United States
3 days ago
Job type
  • Full-time
Job description

Medical Assistant

This role focuses on providing medical and clinical support services to patients. In addition, this role focuses performing the following duties : Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection. Performs clerical or administrative duties in support of clinical operations. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and / or scientific / laboratory jobs. A senior level role requiring broad knowledge of operational procedures and tools obtained through extensive work experience and requiring vocational or technical education. Works under limited supervision for routine situations, problems typically are not routine and require analysis to understand, provides assistance and / or may lead and train entry level employees and may lead daily operation activities.

Under general supervision of licensed personnel, this position is responsible for continuous, efficient and smooth patient flow in the outpatient / ambulatory setting. The position is a patient liaison through both clinical and administrative responsibilities. Plays an important role in the revenue cycle process, clinical operations, and patient experience. Responds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. May administer immunizations per clinic needs.

Minimum Qualifications :

  • High school diploma or equivalent.
  • Obtain Medical Assistant National Certification Attestation issued by a governing body.
  • Basic Life Support (BLS) Certification OR Obtain within three (3) months.
  • Two (2) years of Medical Assistant experience.

Preferred Qualifications :

  • Three (3) years of Medical Assistant experience.
  • Bilingual.
  • Experience with electronic medical record systems.
  • Duties and Responsibilities :

  • Controls and monitors patient flow to maximize efficient use of providers and exam rooms.
  • Prepares medical record for patient visit, confirming accuracy with patient identifiers.
  • Exercises a high degree of customer service in all interactions with patients.
  • Provides a safe, comfortable, and clean environment for patients and families.
  • Escorts patient to exam room and prepares patient for provider visit.
  • Ensures patient and personal safety.
  • Prepares exam room for each patient in accordance with needs of patient's visit.
  • Assists and / or chaperones providers / nursing with physical exams, treatments, and procedures.
  • Performs and records vital signs.
  • Performs collection of specimens and / or ensures the necessary supplies and equipment are ready for the provider to use during the visit.
  • Performs Point of Care Testing.
  • Assists in arranging for diagnostic testing and surgical procedures.
  • Assists with patient billing.
  • Ensures outside paperwork is scanned into patient's electronic medical record.
  • Processes and tracks referrals and prior authorizations.
  • Stocks, maintains, and rotates medical supplies.
  • Participates in unit specific quality improvement projects.
  • Provides administrative support.
  • May administer immunizations as needed.
  • Trains and orients new medical assistants.
  • May perform hand hygiene audits.
  • May be asked to cover satellite locations.
  • Physical Requirements :

  • Occasional lifting of 30-35 pounds and turning of patients.
  • Prolonged standing and walking.
  • Occasional twisting, bending, reaching, pushing / pulling, sitting, kneeling, and squatting.
  • Exposure to infectious disease and possible carcinogenic chemicals.
  • Exposure of blood-borne pathogens.
  • Requires fine manual dexterity to lift and maneuver patients.
  • Requires visual and aural acuity necessary to monitor patient care.
  • Skills & Abilities :

  • Demonstrates organizational skills and attention to detail.
  • Works independently and accurately with excellent follow-through.
  • Basic to moderate computer skills.
  • Ability to read, write and spell in English.
  • Good interpersonal skills.
  • Knowledge and ability to use universal precautions.
  • Completes and passes competency exams.
  • Skills and knowledge necessary to provide care to patients throughout the life span.
  • Maintains sensitive and confidential patient information.
  • Capability to make decisions to ensure patient safety.
  • At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

    The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

    Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth.

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