Executive Housekeeper

Job Description

Job Description

HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business.

HSS is currently seeking an Housekeeping Manager (Bilingual - Spanish) or our operation in Norwich / Mashantucket area.

Job purpose

The Housekeeping Manager or often referred to as Executive Housekeeper (EH) has complete responsibility and accountability for onsite HSS Housekeeping .Provide support and knowledge to the Executive Housekeeper and management staff at the resort. Consistently meet quality and timeliness standards along with budget objectives. In addition, maintaining a professional and effective relationship with property management. An Executive Housekeeper must ensure company mission statement and values are followed, with the best interests of the company, its employees and customers as their motivator.

Duties and responsibilities

QUALITY

• Develop and maintain a high standard of excellence at the site level, according to site and HSS standards.
• Establish and monitor site goals.
• Attend all property management mandatory meetings. (Staff, budget, security, others).
• Ensure site contractual obligations, company policies, standards and procedures are followed.
• Perform monthly operational Reviews.
• Inspect units daily and complete the required amount of report cards per week.
• Be knowledgeable of carpet cleaning procedures / equipment of each site.
• Monitor and strive to improve site quality scores and report monthly scores (RCI, II, West, Internal) to management.
• Provide orientation to all new employees.
• Perform weekly departmental meetings.
• Perform weekly staff meetings.
• Training staff, both existing and new recruits
• Facilitate guidance to the Assistant in monitoring progress of Staff.
• Handle all Trainee candidates at the resort.
• Provide support to the Area Supervisor on recruiting, hiring and training qualified employees.
• Ensure a safe working environment on site and office.

TIMELINESS

BUDGET

MANAGER

CUSTOMER SERVICE

Qualifications

Working conditions

Work is performed in a hotel setting and requires the ability to sit and stand for an extend amount of time. Work is also conducted outdoors and requires the ability to walk and drive for an extended amount of time.

Physical / Visual requirements

ENVIRONMENTAL CONDITIONS :

Eligibility Requirements

Benefits :

Hospitality Staffing Solutions offers a comprehensive benefits package, including :

Compensation

The pay range for this position is $60,000. This range represents the minimum and maximum pay that Hospitality Staffing Solutions reasonably and in good faith believes it will pay for this role at the time of posting.

Applications Process & Deadline :

Applications will be accepted until the position is filled.

You can apply for this position or any additional position by visiting www.hssstaffing.com .

Please note : Native Americans receive preference in accordance with Tribal law.

HSS is the largest staffing agency focused on hospitality staffing. We work every day to match people looking for work with : Hotels, Resorts, Banquet Halls, Colleges & Universities, Event Spaces, Medical Facilities, and more.

Hospitality Staffing Solutions (HSS) is an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.