Evening Intake Coordinator

Schedule :  Monday–Friday, 5 : 00 PM–9 : 00 PM (20 hours / week)

Location :  Remote or Hybrid

Role Summary

Grace Community Care & Homes is seeking a dependable and compassionate  Evening Intake Coordinator  to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.

Responsibilities

• Answer evening calls, emails, and messages from prospective clients and support coordinators
• Conduct Housing Supports and DDD intakes via phone or Zoom
• Enter data into Therap, HMIS, or intake tracking systems
• Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
• Prepare intake documentation for Prior Authorization and Billing teams
• Maintain confidentiality and ensure HIPAA compliance

Qualifications

Job Type : Part-time