Operations Technician I

Job Description

Job Description

The Operations Technician is a vital part of the Wyyerd team. This position takes on the face of Wyyerd as the technician and the person in front of the customer. The technician will be efficient with their time at a customer's home taking the time to perform quality work, educating the customer on the product and services provided, all while being conscious of the time it takes to do so.

Responsibilities

Ability to understand a fiber network

Working computer knowledge

Understanding of basic electricity

Understanding and interpreting plant maps

Telecommunications wiring color-code competency

Program and troubleshoot wireless and networking equipment for each customer

Understanding home networks

Pulling fiber through conduit

Basic fiber splicing

Digging when needed for placement of drop cables

Lift 50 lbs and have the ability to handle a tall extension ladder.

Other duties as required

Experience / Qualifications

Must have clean driving record

Ability to pass drug test

Understanding of ISP services

Ability to work with others on all responsibilities

This position description is not intended to be and should not be construed as an all inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary