Administrative Support Associate Vi
Department / Unit : Physical Medicine
Work Shift : Day (United States of America)
Salary Range : $38,937.60 - $50,618.88
Position Summary : The Administrative Support Associate VI's role applies specialized knowledge to provide administrative support to the OT / PT department for effective operations of office functions. The Administrative Support Associate is responsible for multiple tasks from front-end customer service to back-end charge entry and insurance verification work. Ability to prioritize work duties, multitask, and work in multiple software programs is required.
Minimum Qualifications
Education :
- Must hold a high school diploma or equivalent (GED), with some post high school training. Associates degree in business or office practice is preferred.
Licensure, Certification & Registration :
No licensure requiredExperience :
One to three years of related experience preferredSkills, Knowledge & Abilities :
Microsoft word, Microsoft excel, customer service, basic knowledge of therapy services and medical terminology; Able to work as part of a teamBasic Functions
Strong organizational and multi-tasking skills.Ability to work independently and prioritize assignments and tasks.Ability to work as part of a team.Ability to accept correction and deal calmly and effectively with high stress situations.Good interpersonal, written, and oral communication skills.Ability to maintain strict confidentiality.Professional demeanor and proper telephone etiquette.Basic working knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint).Essential Duties & Responsibilities, Including But Not Limited To :
Coordinate department communications, answers the telephone, coordinates and may relay patient requests to members of the OT / PT departmentRegisters outpatients into AMC patient management systemVerifies insurances for outpatientsOperates basic office equipment and trains other members of the department on basic useDemonstrates proficient computer skillsAssembles and maintains department records / outpatient chartsOrganizes and files department dataMaintains adequate supplies of forms, unit supplies and equipmentResponsible for delivering excellent customer service in fast paced environment.Ability to use electronic systems such as medical records, scheduling, and data basesAbility to problem solve, organize, and make suggestions for work flow improvement.Excellent verbal, written, and interpersonal skills are required.Provide administrative day to day support for therapists and manager.Design, create, maintain, various Excel spreadsheets and Word documents.Flexibility to work varied shifts 7 days / weekThank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer.