Dutch Speaking Customer Service for Media & Entertainment industry

Dutch-Speaking Customer Service Representative

Join Patrique Mercier Recruitment, where we connect talented individuals with leading employers in their native languages. We are excited to offer an opportunity for Dutch-speaking candidates to become part of a vibrant customer service team within the Media & Entertainment industry. In this position, you will engage with customers, assist them with their inquiries, and provide personalized support that enhances their experience with our client's products and services. As a key representative, you will contribute significantly to customer satisfaction and loyalty, ensuring that our clients' audiences receive unmatched support. If you are enthusiastic about media and entertainment and are keen on delivering world-class customer service, we invite you to apply and embark on a rewarding career journey with us!

Responsibilities

• Respond to customer inquiries via phone, email, and live chat in Dutch.
• Provide accurate information about products and services in the Media & Entertainment sector.
• Resolve customer issues promptly while ensuring a high level of service quality.
• Document customer interactions and feedback for continuous improvement.
• Work closely with other departments to enhance the customer experience.
• Meet individual and team targets for customer satisfaction and response times.