General Manager, Condominium

Associa, a community management firm with over 225 branch offices and 11,000+ team members, is hiring a General Manager for our condominium community in the Bethesda / Rockville, MD area.

Job Description

The General Manager serves as the liaison among homeowners, Board of Directors, Committee Members, management staff, and maintenance vendors. The role oversees all administrative, financial, and maintenance functions and plans for future capital projects to improve the community.

Daily Responsibilities

• Implement board policy and directives within the scope of the management agreement; work with board on strategic initiatives, policy governance and association projects.
• Walk and inspect property, ensuring it is well maintained and that HOA code, compliance, rules & regulations are adhered; issue violation letters to homeowners and follow up.
• Meet and greet homeowners, residents, board members, and maintenance vendors and contractors.
• Research and respond to inquiries in person, by phone, and by e‑mail.
• Enter data and update information in the database; record and track documents.
• Create and manage budgets; review financial reports and interpret balance sheet, income statement, operating expenses, and reserves.
• Submit RFPs, manage bid and vendor selection process, develop vendor relationships, and manage capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors onsite.
• Prepare board packages; coordinate and schedule monthly and annual board meetings.
• Send weekly mass communications by mail and e‑mail to homeowners about maintenance, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow up on the board’s decision.
• Other projects as assigned.

Requirements

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Business Consulting and Services

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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