General Manager of Operations

Job Description

Company Description

Complete Chimneys located in Pasadena MD is a retail / service company focused on maintenance, installation, repair and construction of Fireplaces, Chimney and related appliances.

Role Description

This is a full-time, on-site role for a General Manager of Operations. The General Manager Operations will oversee day-to-day operations, optimize workflows, and ensure the implementation of operational strategies. Responsibilities include managing budgets, improving customer service processes, supervising team performance, and ensuring compliance with company standards. The role requires effective leadership to drive operational efficiency while achieving business goals. Salary to be determined based on experience benefits include paid time off, health insurance and 401K.

Qualifications

• Proven expertise in General Management and Operations Management
• Strong skills in Customer Service and Team Management
• Proficiency in Budgeting and financial planning
• Demonstrated problem-solving and decision-making abilities
• Exceptional organizational and leadership skills
• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred)
• Experience in the home services industry is a plus

Looking forward to hearing from you - please email your resume to :

cathy@completechimneys.com

Complete Chimneys will not accept phone calls or unsolicited resumes from individual recruiters, subcontractors or third party recruiting agencies.