Engineering/Technology - Sales Operations SpecialistNiktor LLC • Herndon, VA, United States
Engineering / Technology - Sales Operations Specialist
Niktor LLC • Herndon, VA, United States
5 days ago
Job type
- Full-time
- Quick Apply
Job descriptionAssociate degree or equivalent professional experience in Accounting, Finance, Operations or Project Management Experience with Customer Relationship Management (CRM) applications Strong written and oral communication skills Proficient with MS Office Suite (Excel, Word, Access, Outlook) Experience with Sales Force and Great Plains ERP system Order processing, customer support and billing experience
Job Title : Sales Operations Specialist
Duration : 6 Months
Location : Herndon, VA 20171
Shift : 1
st
Shift
Pay Rate : $25 / hr to $30 / hr DOE
Job Description
The Sales Operations Specialist plays a key role in approving and processing accurate orders in a timely manner. This position will serve as the primary contact for internal and external customers.
Responsibilities :
- Develop detailed knowledge of order process management
- Process orders, new and replacement, for customers (internal and external) as required
- Assist operations with order adjustments as needed
- Work with the sales organization to ensure data accuracy in Salesforce.com
- Support sales team members with account setup, order processing, billing issues, shipping, escalations, and associated customer-related assistance, as needed.
- Sales Force CRM management (changes to records, fields, workflows, validation, reports)
- Review and maintain contract accuracy to include ordering, changes to contract, trial conversion, and reactivations
- Monitor multiple email inboxes and respond within a timely manner
- Other projects and assignments, as required
Experience :
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Operation Specialist • Herndon, VA, United States