Associate Patient Service Specialist PRN - Interventional Pain Clinic

Nashville StaffingNashville, TN, US

1 day ago

Job type

Full-time

Job description

Interventional Pain Center Opportunity At Vanderbilt University Medical Center

Located in Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) operates at a global crossroads of teaching, discovery, and patient care. It is a community of individuals who come to work each day with the simple aim of changing the world. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

The Interventional Pain Center at Vanderbilt Pain Management offers a range of proven and modern approaches to manage chronic, cancer-related, and pre- and post-surgical pain. Our practice includes a comprehensive team of experts. This offers patients convenient and coordinated access to the full pain management experience.

Position Hours : Monday - Friday Day Shift PRN (as needed)

Key Responsibilities

Conducts patient check-in and check-out.
Schedules appointments through clinical communication or direct request.
Provides positive first impressions utilizing customer service skills.
Ensures point of service collections.
Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.

Technical Capabilities

Customer Service (Novice) : A continuing focus on the needs and requirements of customers.

Patient Scheduling (Fundamental Awareness) : The ability to coordinate and schedule patient appointments.

Patient Documentation (Fundamental Awareness) : The ability to receive and record patient information.

Medical Terminology & Documentation (Fundamental Awareness) : The ability to comprehend medical terminology and documentation.

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities :

Organizational Impact : Performs clearly defined tasks and methods described in detail to achieve standardized solutions.

Problem Solving / Complexity of work : Follows a well established process to solve routine problems.

Breadth of Knowledge : Has basic job knowledge of systems and procedures.

Team Interaction : Individually contributes to the team.

Core Capabilities :

Delivering Excellent Services : Serves others with compassion, solves complex problems, and offers meaningful advice and support.

Ensuring High Quality : Performs excellent work, ensures continuous improvement, and fulfills safety and regulatory requirements.

Managing Resources Effectively : Demonstrates accountability, stewards organizational resources, and makes data-driven decisions.

Fostering Innovation : Generates new ideas, applies technology, and adapts to change.

Position Qualifications :

Responsibilities :

Certifications :

Work Experience : Relevant work experience.

Experience Level : Less than 1 year.

Education : High School Diploma or GED.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.

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Patient Service Specialist • Nashville, TN, US