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Sr. Account Manager (Refinance Processor)
Sr. Account Manager (Refinance Processor)loanDepot • Plano, Texas, USA
Sr. Account Manager (Refinance Processor)

Sr. Account Manager (Refinance Processor)

loanDepot • Plano, Texas, USA
18 days ago
Job type
  • Full-time
Job description

Description

Position at loanDepot

Position Summary :

The Senior Loan Processor is responsible for managing the customer relationship from initial commitment to funding. The role requires that all Internal policies and procedures are followed to make the transaction for the customer as smooth and efficient as possible. This will include working with customers vendors sales and in-house operations.

Responsibilities :

  • Collects all conditions up to loan funding after initial handoff from sales
  • Prepares validates communicates and delivers disclosures
  • Manage a pipeline of 40-60 loans at a given time.
  • Acts as the primary liaison between Sales Title Escrow Funding and Borrowers working at a fast yet detailed pace
  • Reviews documentation including credit income and title for accuracy demonstrating a high attention to detail.
  • Communicate with customer consistently meeting companies SLAs

Requirements :

  • Minimum of 2 years recent mortgage processing experience required a call center environment preferred
  • Strong knowledge of various loan products and programs specifically FHA / VA / Conv / Seconds.
  • Ability to adhere to established turn times productivity fast paced while maintaining quality metrics is required.
  • Why work for #teamloanDepot :

  • Competitive compensation package includes the ability to earn incentive compensation in addition to a base hourly wage.
  • Inclusive diverse and collaborative culture where people from all backgrounds can thrive.
  • Work with other passionate purposeful and customer-centric people.
  • Extensive internal growth and professional development opportunities including tuition reimbursement.
  • Comprehensive benefits package including Medical / Dental / Vision.
  • Wellness program to support both mental and physical health.
  • Generous paid time off for both exempt and non-exempt positions.
  • About loanDepot :

    loanDepot (NYSE : LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010 loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier faster and less stressful to purchase or refinance a home. Today as the nations second largest non-bank retail mortgage lender loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of lifes most complex transactions. With headquarters in Southern California and offices nationwide loanDepot is committed to serving the communities in which its team lives and works through a variety of local regional and national philanthropic efforts.

    Base pay is one part of our total compensation package for Senior Account Manager III. The base hourly rate for this role is $18.50 / hour plus an uncapped commission plan. Actual earnings may vary depending on individual performance. Based on historical data the estimated total annual compensation including the base hourly rate and commissions ranges from $75000 to $150000 .

    We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.

    Required Experience :

    Manager

    Key Skills

    Loan Processing,Typing,Data Entry,Customer Service,Organizational skills,Basic Math,Computer Skills,Fraud,Microsoft Outlook,10 Key Calculator,Fair Housing Regulations,Food Processing

    Employment Type : Hourly

    Experience : years

    Vacancy : 1

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    Sr Account Manager Refinance Processor • Plano, Texas, USA

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