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Director Market Planning Mid-Market Accounts, Fraud & Identity (Remote US)

Director Market Planning Mid-Market Accounts, Fraud & Identity (Remote US)

RELXAlpharetta, GA, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Fraud & Identity Market Planning Role

This role is within the Fraud & Identity Market Planning team, responsible for leading and driving product strategy, customer migrations, and new acquisition integrations initiatives.

As part of the Global Customer Segments Team within Fraud & Identity Market Planning, this position within the North American Market (NAM) will focus on growth for US mid-market accounts.

Responsibilities :

  • Works with cross-functional organizations to coordinate the strategic and tactical direction for fraud & identity mid-market accounts and provides regional competitive intelligence.
  • Identifies regional market and regulatory requirements for Fraud & Identity solutions.
  • Understands customer needs around Fraud & Identity to address all aspects of the customer journey, including coordination of regional customer roundtables and voice of customer activities.
  • Able to identify customer needs, including messaging to mid-market customers and adjustments to pricing based on regional trends.
  • Proactively identifies key solution delivery requirements for fraud and identity solutions and coordinates with marketing and sales teams on delivery approach and go to market activities.
  • Ensures the proper execution of strategy by facilitating communication and alignment with Marketing and Sales teams for key accounts and provides in-region feedback on market urgency and timing.
  • Identify use cases and coordinate case studies with Marketing to illustrate successful examples and drive Fraud & Identity regional thought leadership.
  • Accountable for adoption and regional revenue management.

Requirements :

  • Requires a BS or equivalent educational achievement.
  • Requires a minimum of 5+ years related technical and professional experience.
  • Skills required include business acumen, strategic planning, organizational assessment, creativity, highly developed leadership and interpersonal skills, quantitative analytical abilities, and outstanding communication skills.
  • The ability to work effectively within a cross-functional organization and experience developing strategic product roadmaps.
  • We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

  • Health Benefits : Comprehensive, multi-carrier program for medical, dental, and vision benefits
  • Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption, and surrogacy benefits
  • Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts
  • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
  • Position is eligible for base salary plus an annual bonus
  • Application deadline 10 / 11 / 2025

    The salary range provided in this posting is the base salary range for Minnesota, Hawaii, and Colorado : $116,000 - $215,500 USD

    The salary range provided in this posting is the base salary range for Illinois, Maryland, and Washington : $121,800 - $226,400 USD

    The salary range provided in this posting is the base salary range for California and Washington DC : $133,300 - $247,900 USD

    The salary range provided in this posting is the base salary range for New York and New Jersey : $127,600 - $237,100 USD

    We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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    We are an equal opportunity employer : qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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    Market Director • Alpharetta, GA, US

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