Full Job Description :
Our Customer Service Reps are vital to building and maintaining relationships with our great customers! You will contact and interact with current customers to obtain and process all information necessary to provide value added services to our customers.
The schedule for this position is Monday to Friday 9 : 00am to 5 : 00PM.
You will contribute to the success of our team through these key responsibilities :
Deal directly with customers either by telephone or electronically.
Obtain, evaluate, and enter all pertinent information for load orders.
Respond to customer's inquiries such as tracking and tracing certain documents
Handle and resolve customer complaints
Update websites and edit functions
Complete customer reports as required
Communicate and coordinate with planning team on amount of loads to book and origin destinations
Keep up with customer's trailer pool (as required)
Work with driver advocates with customer or load problems
Communicate with account sales managers on customer problems or concerns
Must establish and maintain a lasting relationship with customer
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative, Overnights
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Interest in marketin...
Customer Service Representative, Remote near office
A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field. As a Customer Relationship Specialist, your primary role is to provide support and an effortless experience to policyholders. You will work with customers regarding insurance questions, poli...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Part-Time
What you’ll need to succeed as a Customer Service Representative at XPO. About the Customer Service Representative job. Customer Service Representatives are required to:. Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questio...
Customer Service Representative
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative
TruGreen® Customer Service Representative. You are responsible for delivering superior customer support throughout the day by answering customer calls and problem-solving to help customers continue to live life outside. You can build sales experience by upselling additional services to customers who...