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Community Safety and Support Specialist [Variable Shifts]

Community Safety and Support Specialist [Variable Shifts]

SUN Behavioral DelawareGeorgetown, DE, US
1 day ago
Job type
  • Full-time
Job description

Security Officer

Position Summary :

Responsible for safety and security checks throughout the Outpatient grounds. Assists in de-escalation incidents. Responsible for reporting safety concerns. Responsible for completing required documentation on safety concerns.

Position Responsibilities :

  • Promote a safe, secure, and respectful environment for residents, visitors, and staff through active presence and engagement.
  • Conduct regular rounds of the Outpatient facility and surrounding grounds to ensure safety, address hazards, and monitor for behavioral or environmental concerns.
  • Respond calmly and effectively to behavioral incidents, crises, or emergencies using trauma-informed and non-coercive approaches.
  • Monitor building access and ensure adherence to program safety and security procedures.
  • Report and document incidents, safety concerns, and behavioral observations accurately and promptly in accordance with program policies.
  • Conduct wellness checks (as needed) as assigned and assist in maintaining a clean, orderly, and safe environment.
  • Serve as a positive role model, reinforcing respectful communication and community standards.
  • Maintain confidentiality and uphold the rights and dignity of all residents at all times.
  • Has complete knowledge of the fire and disaster procedures.
  • Perform other duties as assigned.

Safety :

  • Strives to create a safe, healing environment for patients and family members.
  • Follows all safety rules while on the job.
  • Reports "near misses", as well as errors and accidents promptly.
  • Corrects minor safety hazards.
  • Communicates with peers and management regarding any hazards identified in the workplace.
  • Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
  • Participates in quality projects, as assigned, and supports quality initiatives.
  • Supports and maintains a culture of safety and quality.
  • Teamwork :

  • Works well with others in a spirit of teamwork and cooperation.
  • Responds willingly to colleagues and serves as an active part of the hospital team.
  • Builds collaborative relationships with patients, families, staff, and physicians.
  • The ability to retrieve, communicate, and present data and information both verbally and in writing as required.
  • Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
  • Demonstrates adequate skills in all forms of communication.
  • Adheres to the Standards of Behavior.
  • Integrity :

  • Strives to always do the right thing for the patient, coworkers, and the hospital.
  • Adheres to established standards, policies, procedures, protocols, and laws.
  • Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
  • Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
  • Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership.
  • Exemplify professionalism through good attendance and positive attitude, at all times.
  • Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
  • Ensures proper documentation in all position activities, following federal and state guidelines.
  • Compassion :

  • Demonstrates accountability for ensuring the highest quality patient care for patients.
  • Willingness to be accepting of those in need, and to extend a helping hand.
  • Desire to go above and beyond for others.
  • Understanding and accepting of cultural diversity and differences.
  • Qualifications :

    Required : High school diploma or GED. CPR and hospital-selected de-escalation technique certification, provided during orientation.

    Preferred : Associates degree

    Maintains education and development appropriate for position.

    Preferred : Minimum of 1 year security experience

    Required : Previous experience in a behavioral health or healthcare setting

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    Community Support Specialist • Georgetown, DE, US

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