Fraud Investigator

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our and how you can bring it to life as an Ameris Bank teammate.

The Fraud Investigator is responsible for performing in-depth reviews and analysis of potentially fraudulent transactions. Performs other projects and duties as assigned.

Essential Functions, Duties, and Responsibilities :

• Performs assessments of alerted customer activity generated from transaction monitoring software.
• Investigates internal referrals of fraudulent transactions and determine appropriate course of action.
• Ensures timely identification and escalation of unusual activity.
• Analyzes customer activity to make independent judgments of whether the activity is unusual and requires investigation.
• Drafts reports and document analysis in a logical manner that sufficiently supports decision.
• Works with front line staff to obtain any information that would be helpful during the alert assessment and analysis.
• Performs reviews of additional fraud reports not covered by transaction surveillance system.
• Applies critical thinking skills to recognize patterns, trends and inconsistencies within transactional and customer data to detect, prevent, mitigate and report potentially suspicious activity.
• Understand complex issues, customer risks, and financial risks associated with fraudulent activity, financial crimes or other legal and reputational risks.
• Stays current with fraud trends, patterns, and typologies as well as laws and regulations.

Required Knowledge, Skills and Competencies :

Industry and Work Experience :

Academic :

Benefits Available to Employees :

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

Banking Advantages for Employees :

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

Disclaimer :

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.