eCommerce Client Services Specialist, Irving TX - Luxury Brand

Job Description

Job Description

Our client, a world-renowned luxury brand, is seeking a  eCommerce   Client Services Specialist  to join their dynamic team in Irving, TX!

Responsibilities :

• Provide elevated, high-energy client experiences across phone, email, and live chat in alignment with luxury brand standards.
• Resolve client inquiries with empathy, efficiency, and professionalism, escalating issues promptly when needed to ensure client satisfaction.
• Build meaningful connections with clients by understanding their preferences, offering personalized recommendations, and fostering long-term loyalty.
• Demonstrate strong product knowledge, brand storytelling, and enthusiasm to drive engagement and conversion.
• Maintain compliance with all company policies and operational procedures while delivering service excellence.
• Communicate with authenticity and sophistication through both verbal and written interactions.
• Consistently meet and exceed service, client satisfaction, and performance goals.

Qualifications :

Please submit your resume for consideration!

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Company Description

Recruiting agency hiring for a confidential, iconic global entertainment company.

Company Description

Recruiting agency hiring for a confidential, iconic global entertainment company.