General Manager

For best consideration, submit application materials by December 31, 2025.

For Applicants Seeking Job Opportunities within the University. Internal : Internal applicants will be considered within the first five (5) business days of the posting period. External : External applicants will be considered on the sixth (6) business day of the posting period.

Sponsorship

This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose

The inaugural General Manager of the Jie Du Inn will provide visionary, high‑energy, and hands‑on leadership to launch and operate all aspects of premier hospitality and lodging at University of the Pacific’s new on‑campus boutique inn. Slated to open in 2026, the 19‑room Jie Du Inn is housed in a beautifully renovated historic property on Pacific’s Stockton campus.

Serving in a strategically vital role, the General Manager will ensure an exceptional guest experience for prospective students and families, alumni, university guests, and visiting dignitaries.

More than a lodging destination, the Jie Du Inn represents Pacific’s commitment to experiential learning by offering students real world opportunities in hospitality management, marketing, event planning, and operations. As the “front porch of the University,” the Jie Du Inn will exemplify Pacific’s hospitality, excellence and community pride.

Essential Functions

Operational Leadership

• Define, oversee, and manage all aspects of daily operations including reservations, marketing, front desk, housekeeping, entertainment, food and beverage and facilities.
• Design and implement systems and standards of performance to ensure consistent excellence in service.
• Manage budgets, forecasting, vendor contracts, compliance and reporting.
• Hire, train, supervise, and motivate staff, including students, to deliver a consistent elevated guest experience.
• Serve as a hands‑on leader who models teamwork, is visible and engaged in daily operations and is willing to assist wherever needed to ensure exceptional guest experiences.
• Ensure compliance with health, safety, and hygiene standards.
• Coordinate and collaborate with campus stakeholders.
• Foster a positive, respectful workplace culture that balances high performance with staff well‑being.

Guest Experience & Brand Excellence

Strategic Integration with the University

Student Engagement and Experiential Learning

Event and Meeting Space Management

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision‑making that demonstrates awareness of, and responsiveness to, the ways socio‑cultural forces related to race, gender, ability, sexuality, socio‑economic status, etc. impede or propel students, faculty, and staff.

Minimum Qualifications

Preferred Qualifications

Physical Requirements

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting and repetitive hand / wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.

Hiring Range

Hiring Range $105,000 - $165,000 per year. We consider factors such as, but not limited to, the scope and responsibilities of the position, the candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement

University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.

Anti-Discrimination / EEO Policy Statement

University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex / gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.

Posting Specific Questions

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