Community Assistant

As a not-for-profit organization, we provide convenient, affordable housing for post-secondary students in Portland. At College Housing Northwest, we strive to create dynamic living and learning environments that help students achieve their goals – whether that means academic brilliance or personal growth. If being a part of a thriving, diverse, human-centered working environment sounds like just what you have been looking for, we want to talk to you!

Community Assistant Overview

As a Community Assistant, a major aspect of this role is supporting our package and service offices for residents as well as providing after-hours oversight and response. This role supports the student services function of the organization providing opportunities for community engagement, intentional programming, satisfaction, and the well-being of the building.

Hours: 10-29 hours per week, depending on the team schedule

Location:We are filling 2 openings at our Goose Hollow community

Community Assistant duties include:

• Work with the Community Assistant team to participate in after-hours on-call rotations
• Serve as an on-site responder for after-hours calls and emergencies
  
• Assist with basic maintenance requests after hours
• Submit accurate and timely documentation for after-hours calls, incidents, and other building concerns
• Coordinate and facilitate monthly community events
  
• Provide the highest level of customer service to residents and customers at all times
• Collaborate with site staff and resident council to address community needs
  
• Brings a Can-Do! attitude to the workplace and is a champion of CHNW’s values
  

What we are hoping to see from you:

• Must live in CHNW's Goose Hollow community
• Experience in Customer Service is preferred, but not required
• Experience in residence life, housing, and/or property management is preferred, but not required
• Experience in leadership, team support, and/or supervision is preferred, but not required
• Proven experience utilizing critical thinking skills, people skills, professional skills, teamwork abilities, project management skills and organizational skills

Community Assistant benefits:

• Monthly rental concession
• Monthly cell phone stipend
• Free parking on-site (if available)
• Paid sick leave
• Paid holidays
• Paid Community Involvement
• Retirement Plan option
  

College Housing Northwest is proud to be committed to hiring a diverse and inclusive workforce that drives innovation and opens access to various perspectives, ideas, and backgrounds. As part of our commitment to a diverse and inclusive workforce, College Housing Northwest provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, age, protected veteran or disabled status, genetic background, or any characteristic that is protected by applicable local, state, or federal laws.