Job Description
Job Description
ROLE DESCRIPTION :
As a Customer Service Representative with Carla Fenzel - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS :
- Hourly pay plus commission / bonus
- Growth potential / Opportunity for advancement within my office
- Paid time off (vacation and personal / sick days)
- Valuable career-building experience
Customer Relations Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As an Agent Team Me...
Account Manager - State Farm Agent Team Member
As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Do you have aspirations to run your o...
Account Manager - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. As an Agent Team Member, you will receive. Use a customer-focused, needs-based review process to educate customers about insurance options. Devel...
Customer Service Warranty Representative
JOB SUMMARY: The Customer Service Warranty Representative is responsible for scheduling subcontractors, evaluating the subcontractor's work and completing construction warranty claims within 7 days for both active and closed out communities. In addition, the Customer Service Representative will carr...
KFC – Team Member (Customer Service or Cook)
Team Member (Customer Service) Responsibilities:. Team Members make the biggest impact on our guest experience and bring our restaurants to life! As part of our. Values customer service and positively impacts our guest’s experience. Team Member (Cook) Responsibilities:. ...
Customer Service And Sales Representative
Job Description: As a Sales Representative, you are the very first contract our client will get to have. Showcase a strong work ethic, committing to delivering exceptional service. Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health pr...
Driver/Customer Service Crew Member
MUST love kids! * Top-notch customer service skills * Enjoy working independently * Ability to work successfully in a fast-paced environment * Able to problem solve and do basic addition and subtraction * Must be 18 or older (preferably 19 or older) * Must be available to work weekends * Must have D...
Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. Maintain all service vows which include B...
Inbound Customer Service Agent (Tolling)
We are looking for Customer Service Representatives to support inbound customer service. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. This position supports customer service, technical support, and customer s...
Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. Customer Service Representative. Customer Service Representative. A DAY IN THE LIFE AS A Customer Service Representative. ...