LOCAL Ohio Residents preferred
Hybrid - possible in-office days of Mon / Wed in Columbus, OH
State of Ohio - OOD - Website Content Manager - 776079 (Locals Preferred / Hybrid)
Closing Date : 09 / 09 / 2025
Position Overview :
Opportunities for Ohioans with Disabilities (OOD) is seeking a strategic and detail-oriented Website Content Manager to lead the planning, development, and maintenance of content across OOD’s public-facing website. This role is responsible for ensuring that all digital content is accessible, accurate, user-centered, and aligned with OOD’s mission and brand. The ideal candidate will have experience managing content within the InnovateOhio Platform (IOP) using HCL Web Content Manager (WCM) tools.
Key Responsibilities :
- Lead the strategy, creation, and governance of website content to ensure clarity, accessibility, and alignment with OOD’s communications goals.
- Serve as the primary author and editor within the IOP WCM / HCL platform, managing updates, new content creation, and structural changes.
- Collaborate with communications, program, and IT staff to gather content requirements and ensure timely updates.
- Ensure all content meets State of Ohio digital accessibility standards (e.g., WCAG 2.1 compliance).
- Monitor website analytics and user feedback to inform content improvements and optimize user experience.
- Manage the web content lifecycle, including regular audits and archiving.
- Resource communications and program staff on content best practices and platform use.
- Coordinate with InnovateOhio Platform support teams for technical enhancements and troubleshooting.
Qualifications :
Associate degree or higher in Web / Digital Media or Design, Internet / Information Design, or a related field.2+ years of experience managing website content, preferably in the public sector or a regulated environment.Proficiency with HCL Web Content Manager (WCM) or experience working within the InnovateOhio Platform.Proficiency with the Cloudinary Digital Asset Manager (or equivalent).Strong understanding of web accessibility standards and user-centered design principles.Excellent writing, editing, and proofreading skills with a keen eye for detail.Ability to manage multiple projects and deadlines in a collaborative environment.Familiarity with web analytics tools (e.g., Piwik PRO) is a plus.Preferred Skills :
Experience with content strategy and governance frameworks.Knowledge of Ohio state government digital policies and procedures.Familiarity with HTML / CSS basics and SEO best practices.