Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Position is required to assist patrons with their customer service needs while attending a public or private event.
This role will pay an hourly wage of $25.00
Benefits for PT roles : 401(k) savings plan and 401(k) matching
This position will remain open until November 1, 2024
Responsibilities
- Assist patrons with seating
- Maintain position on post, section / viewing area of responsibility
- Oversee assigned area for spills or situations requiring staff attention
- Direct person with handicap to wheelchair seating area (if applicable)
- Receive and act on complaints from patrons according to established policies and procedures
- Supply information such as location of restrooms concessions stands and ticket offices
- Monitor aisles / steps in assigned section to be kept clear and compliant with fire code
Qualifications
Ability to stand for long periods of time requiredMust be able to climb stairs in restricted lightingAbility to move quickly from one area to another in a safe mannerFlexible hours including weekends, holidays and eveningsWork hours are casual labor, seasonal and non-guaranteedKNOWLEDGE, SKILLS AND ABILITIES
Good communication skills requiredGreet guests in a friendly manner and be professional at all timesStay calm under pressureNeat / clean and well-groomed appearanceAbility to see / read ticket clearlyOperate radio devices18 years old and upOne year prior experience in a customer service position preferred