Using fact finding, active listening, and critical thinking skills to quickly and accurately determine how best to handle a customer call, delivering first call resolution with minimal customer effort. Documenting all calls clearly and concisely in addition to completing all post-call work. Meeting ...
Using fact finding, active listening, and critical thinking skills to quickly and accurately determine how best to handle a customer call, delivering first call resolution with minimal customer effort. Documenting all calls clearly and concisely in addition to completing all post-call work. Meeting ...
Answering, screening, and routing telephone calls. Recording and forwarding messages and triages calls for urgent information or services. Initiating call for emergency services as required. ...
BRJob Posting Title:Patient Experience Representative II- Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The Patient Experience Rep (PER) II will be responsible for:. Answering, scr...
About the job Call Center Representative - REMOTE. Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated and enthusiastic Call Center Representative to join their team on a contract-to-hire basis! This posi...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. Are yo...
Using fact finding, active listening, and critical thinking skills to quickly and accurately determine how best to handle a customer call, delivering first call resolution with minimal customer effort. Documenting all calls clearly and concisely in addition to completing all post-call work. Meeting ...
We are currently looking for individuals to fulfill Part-Time and Full-Time Call Center Representative positions. Assignments are typically made depending on the ratio of candidates to jobs, skill-set, and experience. ...
About the job Remote Call Center Representative. Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated and enthusiastic Call Center Representative to join their team on a contract-to-hire basis! This positi...
As a Health Care Call Center Representative, you will work in a dynamic inbound contact center assisting callers by providing world class customer service answering questions, resolving issues, and assisting with pharmaceutical and/or medical health transactions. Health Care Call Center Representati...
About the job Call Center Representative - REMOTE. Top Gun Staffing Group LLC has partnered with a full-service Third-Party Administrator in the Greater Boston area to help them identify a dedicated and enthusiastic Call Center Representative to join their team on a contract-to-hire basis! This posi...
Looking for a Call Center Representative to support Fare Transformation Initiatives. Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. ...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
We are seeking full-time, 40-hour Call Center Representative to support Pentucket Medical Associates call volume, fielding approximately 65 inbound calls per day. Call Center Representative - Lawrence-Hybrid-(3302545). Our Call Center is based out of our RiverWalk location in Lawrence, MA. Previous ...
We are seeking a motivated and detail-oriented Call Center Representative to join our growing team in Boston. Previous call center or customer service experience is preferred. Handle incoming and outgoing calls in a courteous and professional manner. ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Position requires one year of member service or call center experience in a bank or credit union. Primary Function:Provides quality information and exceptional member service and support by telephone and/or electronically. Transfers calls to appropriate department or employee; and processes transact...
We are seeking a motivated and detail-oriented Call Center Representative to join our growing team in Boston. Previous call center or customer service experience is preferred. Handle incoming and outgoing calls in a courteous and professional manner. ...
The Call Center Representative focuses on providing technical assistance and relevant information to callers to assist them in having pertinent information essential to obtain appropriate licensure for working as an educator in Massachusetts. The Call Center Representative is an integral part of the...
Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Call Center and/or telephone customer service experience. Answers, screens and processes a high volume of calls in a professional manner. Utilizes an...
Job title: Fares Call Center Representative. Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. Previous experience in a call center environment. A high school diploma or GED with three () years' experience in customer service respo...
The Healthcare Call Center Representative works full time in call center service, providing excellent service to our patients and community members reaching us by phone. Healthcare Call Center Representative - MARCH 2025 START CLASSIFICATION/STATUS: Non-Exempt, Full Time (40 hours/week)IMMEDIATE SUP...
We are looking for experienced Call Center Representatives on 2nd shift. Position Title: Call Center Representative**. Adecco Staffing is working with a medical call center company in Boston, MA. Answer emergency code calls and providing quick response to call ins. ...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. Are you passionate about delivering exceptional customer service and thriving in a dynamic and rewarding environment? We are looking for a dedicated Customer Service Representati...
The Contact Center Associate is a key role within the Contact Center focused on providing exceptional service to Mass Bay Credit Union members in line with the credit union's multi-channel service strategy. The Contact Center Associate is a key role within the Contact Center focused on providing exc...