Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products. The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as...
Demonstrated experience as a product owner, including creation of user stories and epics, overseeing user acceptance testing, successful launch of MVPs and product pilots; experience within a commercial product environment beneficial\nProven ability to produce positive outcomes with products, includ...
Senior Technical Program Manager UX UI Product Manager Product Owner Ag Technology Senior Technical Program Manager UX UI Product Manager Product Owner Ag Technology Senior Technical Program Manager UX UI Product Manager Product Owner Ag Technology Senior Technical Program Manager UX UI Product Mana...
Position: Desktop Support Tech. Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers. Provide support to client-identified VIPs. Responds to change ma...
For over 30 years, Helget Gas Products has been a premier supplier of CO2, oxygen, and helium products to industries including medical, beverage, and entertainment. Join Our Team as an Account Data Specialist!. Are you ready to grow with us? At Helget Gas Products, we believe in providing exceptiona...
Tier II Support Engineer will provide advanced technical support to customers via phone, email, SalesForce. Ultimately, a top-class Tier II Support Engineer provides valuable assistance and support while maintaining strong customer relations. Function as the primary customer contact for technical is...
Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Desktop Support Responsibilities. The ideal candidate MUST HAVE 3+ Years Experience in performing basic an...
Provide exceptional support to LandMark Implement product support cases to ensure the very best customer experience and minimize downtime for the product in need. Provide support to young techs in learning tech manuals and process. Understanding of technical information, ability to diagnosis issues ...
As a Desktop Support Specialist, you will provide in-house hardware and software support for DMSi employees. Employee desktop/laptop & hardware/software support and documentation. This includes a variety of equipment and issues such as desktops, laptops, network connectivity, Windows software, and m...
Competitive pay / 100% covered health insurance premiums / 401k match / PTO / Technology provided / Monthly WFH stipend / 4-day workweek - As a Customer Support Specialist you'll: Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members; Address ...
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and trouble shoot...
A highly regarded team member within an exponentially growing international IT company exciting projects and challenges daily and with autonomy. Customer service soft skills, strong verbal and written communication in English, and flexibility in working shift schedules, and after-hours work and expe...
Level I-Entry level position where, after a minimum of 6 months on the job, Specialist is able to complete Enhanced Training Modules (as outlined in the Customer Service Support Specialist Progression Program), and complete and successfully pass a written exam at a minimum of 12 months (as outlined ...
Technical Care Specialist - Employee Cloud. As a Technical Care Specialist, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. To thrive as a Technical Care Specialist at Toast, you a...
Career Level - IC4ResponsibilitiesAs a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries rega...
The IT Support Specialist will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our cl...
Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company systems, ...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order is...
Confluent Senior Product Marketing Manager, Solutions Marketing Lincoln , Nebraska Apply Now. As a Senior Product Manager role in strategic initiatives to define our use case-centric approach to the Confluent DSP (Data Streaming Platform). To be a successful candidate you will have a prov...
You'll support customer/account inquiries, resolve incidents related to customer facing technology, process cash management requests and identify customer needs for loan servicing requests. Customer Support Specialist. Complete various service and support activities based on the customer request, wi...
When the unit is repaired return the product to the customers residence promptly. After training, working knowledge of all products in the inventory. ...
Travel to customer sites within a given territory to provide on-site support or training to customers, as well as internal teams, including but not limited to supporting Sales activities. You will be a part of the IT Solutions Team and report to the National Manager, IT Solutions, responsible for ma...
Up to $56K per year / Medical, dental, vision, life, & disability / 401k match / PTO - As a Customer Support Specialist you'll: Communicate clearly and professionally with customers via chat, phone and email; Maintain and update customer records during interactions, transactions, and communications;...
We’re looking for a Product Marketing Manager to drive transformational growth within Rocket Software’s Infrastructure Modernization business unit. Reporting to the Director, Product Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Ma...